Position Overview
The Store Manager is a self-driven, self-reliant leader responsible for the overall success, profitability, and performance of the store. This individual is accountable for achieving and exceeding financial goals while ensuring a five-star customer experience. The Store Manager collaborates closely with the Store Owner to manage all aspects of store operations, including staff, sales, service, and property maintenance.
Benefits
- Dental
- Vision
- Life Insurance
- 401k
- Disability
- Accident Insurance
- Legal Shield
- Paid Time Off
- Weekly Pay
- Employee Discount Program
- Employee Assistance Program
- Uniforms Provided
- Pay based on experience and certifications
Essential Duties and Responsibilities
- Ensure the store operates profitably and meets or exceeds goals set by the store owner.
- Develop clear goals and actionable plans in alignment with overall store objectives.
- Drive sales and implement processes to promote efficient and profitable store operations.
- Manage all aspects of employee performance including scheduling, training, HR matters, and general supervision.
- Manage all staffing needs in accordance with performance, budgets and shop goals.
- Foster a five-star customer experience and uphold high standards of service and work quality.
- Oversee inventory management, equipment maintenance, and ensure cleanliness of store and property.
- Maintain and address property and building needs as they arise, coordinating repairs or improvements as needed.
- Manage store budgets, maintain accurate paperwork, and perform administrative duties per store owner requirements.
- Demonstrate a “Lead from the Front” work ethic, setting a strong example for all team members.
- Monitor and analyze store performance metrics and implement strategies for continual improvement.
- Resolve customer concerns promptly, ensuring satisfaction and retention.
- Work alongside administrative representatives to maintain accurate documents and files.
- Ensure compliance with all company policies and local, state, and federal regulations.
Qualifications
- Proven ability to manage, drive and deliver financial results while controlling costs.
- Associate’s Degree in Business Management or related field or equivalent work experience.
- Excellent communication skills, and the ability to train, lead, and develop teams while meeting or exceeding sales goals.
- Excellent organizational skills and the ability to maintain schedules, deadlines and show dependability and consistency.
- Ability to influence and motivate a team to achieve set goals and objectives.
- Ability to problem solve, manage inventory, merchandising, and customer service.
- Knowledge in automotive sales and service. ASE certification recommended but not required.
- Availability to work off days or as needed based on store staffing.
- Pass a Motor Vehicle and Background Check.
- Ability to accurately manage inventory.
- Experience with managing employees of 10 or more.
- Proven track record in customer service.
- Committed to processes and shows dependable attendance.
Compensation
$85,000.00 - $120,000.00 per year.
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