Job Description
- Build and develop a well-rounded team of Assistant Managers and Sales Associates.
- Train and coach employees on policies, procedures, and job duties.
- Proactively greet customers and develop lasting relationships.
- Sell tile and related products to exceed customer expectations.
- Learn and use knowledge of all store and warehouse operations.
- Lead by example to achieve sales goals.
- Learn the installation process and products to educate customers.
- Track established store sales goals.
- Provide customers with updates on product delivery status.
- Maintain professional standards to protect The Tile Shop brand.
- Develop schedules for direct Store Associates and Store Warehouse Personnel.
- Maintain inventory accuracy.
- Use good business practices at all times.
- Perform other duties as assigned.
Qualifications
- 2+ years of experience in retail management.
- Previous sales experience.
- Proven ability to build, develop, and motivate a sales team.
- Strong work ethic with a drive to exceed expectations.
- Ability to work well with others in a fast‑paced, commission‑based sales environment.
- Open to learning and growing independently and from feedback.
- Lead with a positive attitude and contagious enthusiasm.
- Detail oriented and highly organized.
- Sense of design: ability to put together various styles, colors, and textures.
- Basic mathematical and computer skills.
- Ability to read, write, and speak in English.
- Previous experience in a related field preferred.
Additional Information
Benefits:
- Competitive Pay with Unlimited Earning Potential.
- Individual Career Growth Opportunities & Excellent Training.
- Competitive & Comprehensive Benefit Package.
- HSA Employer Contributions.
- 401(k) Plan with employer matching.
- Team‑Focused Work Environment.
The Tile Shop is an Equal Opportunity Employer.
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