Be part of an amazing story
Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
Job Overview
The Store Manager leads sales and customer service efforts at Macy's. They oversee all aspects of store operations including selling/service, merchandising, sales promotion, store maintenance, expense management, shortage prevention, and sales support functions. Through training, coaching, and development, they cultivate growth among their team. Additional duties are performed as assigned.
What You Will Do
Sales
- Drive sales by fostering a customer-centric selling culture
- Develop the team through coaching, follow-up, and recognition
- Ensure adherence to weekly business review amongst leadership team; support action plans to address deficiencies
- Identify business-driving opportunities
- Ensure consistent execution of merchandise presentation, sales events, sizing, pricing, and signing standards
- Actively manage hours by ensuring strong attendance and weekend hours utilization
- Coach the leadership team to achieve Colleague Star Reward goals by emphasizing program benefits
- Provide leadership in delivering all Company initiatives; clearly communicate objectives and priorities to the team
- Establish a high level of awareness and effectiveness in shortage prevention; ensure compliance with all policies and procedures
Customer
- Coach Professional and Hourly Colleagues to consistently deliver selling behaviors that enhance customer experience
- Mentor Sales & Customer Service Managers to actively coach Colleagues using weekly Sales Reports and engage with Colleagues through formal and informal observations focused on selling behaviors
- Review and utilize all reports and Colleague observations to provide constructive feedback to leaders and identify areas for improvement
Store Manager - Ridgedale in oak knoll at Unknown Company
- Typical pay
- $48,750–$60,000
For context, most retail store managers earn between $48,750–$60,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.