Responsible for managing all store employees and overseeing store operations, including staffing, inventory, merchandising, and customer service.
Key Responsibilities
- Recruit, hire, train, evaluate, and retain qualified staff, ensuring compliance with labor laws and company policies.
- Lead performance management, conduct evaluations, and address employee development or disciplinary actions.
- Maintain optimal staffing levels, open and close the store effectively, and ensure operational efficiency.
- Analyze financial and operational reports to identify trends, control expenses, and maximize profitability.
- Manage inventory accuracy, oversee merchandise presentation, and ensure stock levels meet targets.
- Uphold store safety, cleanliness, and security standards to provide a safe shopping and working environment.
- Deliver excellent customer service and ensure adherence to company policies and procedures.
- Complete documentation and ensure proper use of tools and equipment.
Qualifications & Skills
- Strong organizational, communication, and interpersonal skills.
- Knowledge of inventory management, merchandising, cash handling, and safety procedures.
- Ability to interpret operational documents and perform basic math.
- Experience in retail management preferred; a high school diploma or equivalent recommended.
- Ability to lift up to 40 pounds regularly and occasionally up to 55 pounds; frequent walking, standing, and bending are required.
Competencies
Aligns with company values, fosters teamwork, supports staff development, and ensures legal compliance in employment practices.
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