Store Manager- Pandora @ Northshore Mall

Overview

As the Store Manager for Pandora, you will immerse yourself in the brand, culture, and products, leading the sales floor, driving sales, and coaching a team of Assistant Store Managers, Sales Leads, and Sales Associates.

Responsibilities

• Embrace the store culture, acting as an extraordinary brand ambassador.
• Dare to exceed sales goals by building genuine connections with fans.
• Surpass commercial targets and KPIs, setting new records.
• Create unforgettable shopping moments that exceed expectations, showcasing product knowledge and building loyalty.
• Coach and inspire the sales team, fostering accountability and providing real‑time feedback to achieve KPI goals.
• Build loyal fans through authentic engagement and lasting connections beyond transactions.
• Recruit, hire, and develop talent for Assistant Store Manager, Sales Associate, and Sales Lead positions.
• Partner with Divisional Sales Manager and HR to identify and resolve performance issues and policy violations.
• Implement visual merchandising directives, efficient operational processes, and continuous talent development.
• Perform any other duties as assigned.

Qualifications

• 3–5 years of experience as a Store Manager in a high‑performance retail environment.
• Strong communication skills, both written and verbal, with a sense of care.
• Ability to charm and captivate an audience, connecting with people at all organizational levels.
• Business acumen and analytical thinking that delivers positive results.
• Talent magnet: skilled in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
• Proficient with Microsoft Office 365 and retail point‑of‑sale systems.
• Minimum age 18; able to provide proof of identity and eligibility to work.
• Flexible work schedule: nights, weekends, holidays; ability to stand for extended periods, lift 50+ pounds, and arrive on time.

Benefits & Compensation

• Competitive salary: $68,000 – $85,000 commensurate with experience.
• Base salary plus bonus potential.
• 401(k) plan.
• Medical, dental, vision, short/long‑term disability, basic life, AD&D, anniversary gift cards, and product discounts.
• Learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement.
• PTO package: vacation, personal, sick, birthday, celebration days, and paid holidays.