Job Summary: The Store Manager will plan and lead the daily operations of an assigned supermarket in an ongoing effort to increase store sales and profitability.
Supervisory Responsibilities
- Oversee the daily workflow of the store. Schedules and assigns staff to ensure efficient operations and optimal customer experience.
- Recruits, hires, and trains staff.
- Direct and lead store department managers in the operations of each individual department.
- Implements discipline and termination of employees by partnering with their District Manager as needed and in accordance with policy.
Duties/Responsibilities
- Develop and implement strategies to improve customer service and experience on an ongoing basis.
- Ensures consistent, efficient, pleasant customer experiences; resolves any customer service issues, complaints, or requests.
- Continually seeks and identifies methods to increase store sales and profitability; makes recommendations and/or implements changes as appropriate.
- Develops milestones and goals for employees and ensure they are met.
- Collaborates with corporate staff to develop and implement sales goals, marketing strategies, and promotions.
- Ensures physical maintenance, safety, cleanliness, and attractiveness of the store.
- Supervise and report all inventory numbers for store departments.
- Assesses periodic financial reports, evaluating performance and implementing improvements and changes as required.
- Performs other related duties as required.
Requirements/Responsibilities
Required Skills/Abilities:
- Exceptional customer service and managerial skills.
- Excellent verbal and written communication skills.
- Excellent organizational and time-management skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to understand and manage all budgets.
Education and Experience
- High School Diploma or Equivalent.
- At least five years of experience in retail management, preferably in grocery, with increasing levels of responsibility required.
Physical Requirements
- Must be able to lift up to 50 pounds at times.
- Must be able to traverse and access all areas of the supermarket.