Store Manager - North American Retail

Job Title: Store Manager - North American Retail

Primary Purpose:

The successful individual will leverage their proficiency in store management to...

• Achieve store sales plan and KPI goals.
• Improve 4-wall contribution by increasing sales and reducing operating expenses. .
• Deliver a bold, energetic, purpose-driven customer experience through their team.
• Endorses, models, and develops team to deliver SE’s Selling and Service expectations.
• Recruit, hire, develop, and retain a high-performing team.
• Train and mentor team members, encouraging and empowering them to deliver customer experience and operations in accordance with the brand’s standards.
• Ensure all new hires complete the onboarding.
• Champion brand evolution and foster change management.
• Exhibit Managerial Courage, including when providing feedback and engaging in performance management and developmental conversations.
• Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers.
• Write and administer Annual Performance Appraisals for team.
• Manage all types of operational tasks as assigned including shipment, stockroom organization, order fulfillment, and inventory management.
• Acts as a brand ambassador in the local market/mall to drive brand loyalty and business.
• Enforce compliance with all the brand’s policies and procedures.
• Work with team to ensure store achieves Store Audit Scores at or above the brand’s standards.
• Ensure team members are properly always executing and maintaining Edelman’s Visual Guidelines.
• Manage evolving daily workload while prioritizing customer experience.
• Manage payroll, scheduling, and time and attendance.
• Be brand ambassadors of the brand.
  

The accomplished individual will possess:

• Strong communication skills both oral and written.
• Excellent organization and attention to detail.
• Knowledge of POS, Microsoft office, and basic computer skills (including iPads, Internet, Mobile POS).
  

The accomplished individual must have:

• Ability to maneuver sales floor and stockroom; climbing, bending, and kneeling required.
• Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers.
• Ability to meet SE Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays.
  

An outstanding professional will have:

• 3-4 years of leadership experience; experience in a retail environment preferred.
• High School diploma or equivalent work experience preferred.
  

Salary $110,000-$135,000 + tiered bonus structure up to 15% of monthly salary