Still Here is a New York denim brand that specializes in Everyday Dressing. We celebrate the legacy of America’s fabric, by making 100% cotton classic jeans — meant to be ripped, faded, patched, and handed down, capturing moments and holding sentimental value as they wear. A premium take on America’s Uniform: Jeans — Worn by us, our grandma’s, our kids, and American icons alike.
We are looking for a Store Manager to join our Retail team.
Please note you must currently be located within commuting distance to be considered for this role.
Location: Madison Ave
Reports To: Director of Retail Operations
Status: Full-Time
About the Role
The Store Manager is responsible for leading all aspects of store performance, team development, and daily operations while delivering an elevated, client-focused experience aligned with the Still Here brand. This role partners closely with the Director of Retail Operations and acts as a business owner for the store.
Duties/Responsibilities
Leadership & Team Development
- Lead, coach, and develop a high-performing team of sales associates.
- Foster a positive, inclusive, and accountable store culture aligned with brand values.
- Own hiring, onboarding, training, scheduling, performance management, and succession planning.
- Conduct regular check-ins, goal setting, and feedback conversations.
- Lead by example on the sales floor, setting the standard for service and professionalism.
Sales & Client Experience
- Drive store sales performance through strong floor leadership and client engagement.
- Build and maintain a loyal client base through relationship-building and personalized outreach.
- Ensure exceptional service standards across all customer touchpoints.
- Partner with the Director of Retail Operations to execute store-specific sales strategies and goals.
- Analyze sales KPIs (UPT, AUR, conversion, etc.) and take action to improve performance.
- Propose, plan, and execute in-store events and activations to drive sales, strengthen client relationships, and increase local brand awareness.
Store Operations & Inventory Management
- Oversee all daily store operations including opening/closing procedures, cash handling, and safety standards.
- Ensure accurate inventory management: receiving, transfers, audits, replenishment, and shrink prevention.
- Maintain BOH and FOH organization to brand and operational standards.
- Execute company SOPs consistently and identify opportunities for improvement.
- Partner with corporate teams on inventory audits, product flow, and operational initiatives.
Visual & Brand Execution
- Ensure the store reflects Still Here’s visual identity at all times.
- Execute visual merchandising directives with attention to detail and product storytelling.
- Maintain store cleanliness, organization, and overall presentation.
- Provide feedback to corporate teams on product performance and client response.
Communication & Collaboration
- Act as a liaison between store teams and corporate leadership.
- Communicate clearly and proactively regarding store performance, staffing needs, and operational issues.
- Support cross-store initiatives and brand-wide projects.
- Represent the brand professionally within the local community.
Qualifications
- 3–5+ years of retail management experience, preferably in premium apparel.
- Strong leadership and people-management skills with a proven ability to develop teams.
- Highly organized and operationally minded with strong attention to detail.
- Sales-driven with experience analyzing and acting on performance metrics.
- Excellent communication and interpersonal skills.
- Comfortable working in a fast-paced, hands‑on retail environment.
- Flexible availability, including weekends and holidays as required.