Store Manager

Store Manager

Job Description

Company: J.A.V. Food Corp d/b/a Agata & Valentina

Location: New York, NY 10075

Job Type: Full-Time, In-Person

Compensation: $70,000 - $85,000 annually

Reports To: General Manager and Senior Management

Position Summary

Agata & Valentina, one of New York City’s premier Italian specialty food stores, seeks an experienced Store Manager to lead our high-volume operation. The successful candidate will combine a passion for food with strong retail judgment, a hands-on approach, and the ability to set clear goals for department leaders.

The manager will guide daily store operations, develop department teams, and use sales and inventory results to improve performance. This role calls for excellent customer service, specialty food knowledge, and consistent standards for merchandising, cleanliness, and food safety.

Essential Duties and Responsibilities

• Lead, coach, and develop department managers and associates; set clear expectations and follow through on results
• Provide exceptional customer service and resolve escalated guest concerns
• Ensure products are stocked, prepared, packaged, priced, and displayed with accurate signage
• Review department sales and adjust merchandising and staffing priorities to support store goals
• Drive sales through strong product presentation, store cleanliness, and employee engagement
• Oversee department inventory, ordering, product rotation, and waste control
• Manage department schedules and coverage while monitoring labor budgets
• Oversee daily store procedures and ensure teams follow company policies and food safety standards
• Communicate operational priorities to department leaders and address staffing or product concerns
• Train teams to anticipate customer needs and deliver knowledgeable, attentive service

Knowledge, Skills, and Competencies

• Strong understanding of grocery and specialty food retail operations
• Ability to coach, motivate, and hold department leaders accountable
• Excellent written and verbal communication skills
• Knowledge of specialty foods, merchandising, and customer service
• Strong organizational, multitasking, and time-management abilitiesAbility to analyze sales, inventory, and labor results and act on findings
• Strong proficiency with basic retail computer systems, Microsoft Office and Excel.
• Ability to analyze company reports to guide sound business decisions and operational improvements
• Sound judgment in delegating work and adapting to shifting priorities
• Initiative, dependability, and attention to detail

Qualifications and Experience

• Minimum of 3 years of experience in grocery or specialty food retail (required)
• Previous store or multi-department management experience (required)
• Strong understanding of store operations, merchandising, and inventory control
• Familiarity with food safety and sanitation standards
• Flexible schedule including nights, overnights, weekends, and holidays when needed

Benefits

• Comprehensive health, dental, and vision insurance
• 401(k) with employer match
• Paid time off, including vacation, sick leave, and holidays
• Employee discounts
• Ongoing training, mentorship, and professional development opportunities

Equal Opportunity Statement

Agata & Valentina is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.