Store Manager

Role Overview:
Responsible for managing store operations, staff, and processes to ensure efficient daily functions, including staffing, training, inventory, merchandising, and customer service.

Key Responsibilities:

• Recruit, select, train, evaluate, and retain qualified employees, ensuring proper staffing and adherence to labor laws.
• Provide performance feedback, conduct evaluations, and address employee development or disciplinary actions.
• Make recommendations on employee pay and advancement.
• Oversee store opening and closing procedures, including personal involvement as needed.
• Analyze sales, profitability, and expense data to identify trends and control costs.
• Manage inventory levels through ordering, cycle counts, and stock presentation according to company standards.
• Ensure merchandise presentation, signage, and pricing meet guidelines.
• Maintain store security, cash handling accuracy, and safety policies.
• Deliver excellent customer service, maintain a clean, organized, and safe store environment.
• Ensure compliance with company policies, complete all documentation, and support store safety and operational standards.

Qualifications & Skills:

• Ability to interpret operational documents and perform basic math.
• Knowledge of cash handling, inventory management, and merchandising practices.
• Effective communication and interpersonal skills.
• Experience with recruiting, training, and legal compliance.
• Strong organizational skills and problem-solving abilities.
• Bilingual skills may be preferred in some locations.

Experience & Education:

• High school diploma or equivalent preferred.
• Management experience in retail is advantageous.

Physical & Working Conditions:

• Frequent standing, walking, bending, and lifting up to 55 pounds.
• Use of equipment such as scanners, pricing guns, and carts.
• Fast-paced environment with exposure to weather conditions and moderate noise.