Store Manager

Job Details: Location: 1096 Milledgeville Shell - MILLEDGEVILLE, GA 31061

Role and Responsibilities

• Recruit continuously; seek the best candidates available in terms of attitude and skills.
• Follow company hiring and training procedures.
• Create a labor schedule that meets customer needs, company operations, and payroll budget, and post employee labor schedule on time.
• Ensure that all store employees have the proper skills necessary for their position.
• Periodically evaluate the skill level of each employee and identify weak areas.
• Work in conjunction with the training department to improve the skills of each employee.
• Develop at least one employee to whom Store Manager duties can be delegated effectively.
• Enact company promotional campaigns on time.
• Ensure that all customers receive the service promised in the mission statement.
• Set individual sales goals with each store employee.
• Ensure the unit is open and all products and services are available to customers during operating hours.
• Merchandise product according to store plan‑ograms, following first in first out rotation.
• Order stock according to merchandising goals and projected sales.
• Set store objectives for each of the following areas based on overall company goals and work to accomplish those objectives through effective management:
• Sales (All products offered for sale)
• Payroll Expense
• Asset Loss (Waste, Spoilage, Cash, and Inventory)
• Facility Maintenance
• Inventory Level
• Communicate objectives to all store employees and assign tasks as necessary.
• Oversee employees and store operations ensuring compliance with government regulations, company policy, and safety procedures.
• Stay familiar with company manuals, bulletins, and other communications.
• Protect company assets at all times.
• Complete an Incident Report for all warranted events and forward to Risk Management.
• Review financial transactions and monitor budget to ensure efficient operation and that expenditures stay within budget limitations.
• Ensure that a report of store and food service operations and a bank deposit is completed daily.
• Perform periodic store inspections to identify areas that do not meet operating standards and report any safety needs or concerns to Risk Management.
• Ensure that all federal and state required postings and the Hazard Communication Guide are current and accessible to all store employees.
• Ensure that all employees are following federal, state, and local laws and company policy concerning the sale of alcoholic beverages and tobacco products.
• Ensure that a Person In Charge is designated as required by health regulations.
• Manage subordinate supervisors in the Assistant Manager position if applicable; be responsible for overall direction, coordination, and evaluation of these supervisors.
• Directly supervise 0–25 non‑supervisory employees.
• Carry out supervisory responsibilities in accordance with the organizationʼs policies and applicable laws, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Manage all key areas of food service operations within the respective store personally or through subordinate employees.
• Ensure that the standards of any operations within the store are met, including any additional required training.
• Ensure food quality and safety standards are met through equipment cleaning, proper hygienic practices, and proper food storage and display.
• Train all food service staff in quality and customer service performance standards.
• Communicate new procedures to staff and manage implementation.
• Order and maintain food service inventory.

Qualifications and Education Requirements

• Minimum of 3 years of retail sales experience required; 2 years of retail management preferred.
• Excellent organizational, time management, and multitasking skills.
• Demonstrated ability to lead by example.
• Superior customer service skills.
• Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers.

Physical Requirements

• Describe sedentary work that primarily involves sitting or standing.
• Describe medium work that includes moving objects up to 20, 50, or 80 pounds.
• Operate motor vehicles or heavy equipment.
• Assess accuracy, neatness and thoroughness of work assigned.
• Adjust or move objects up to 20, 50, or 80 pounds in all directions.
• Communicate with others to exchange information.
• Repeat motions that may include wrists, hands, and/or fingers.
• Remain in a stationary position, often standing or sitting for prolonged periods.
• Ascend or descend ladders, stairs, scaffolding, ramps, poles, and the like.
• Move oneself in different positions to accomplish tasks in various environments including tight and confined spaces.
• Move about to accomplish tasks or move from one worksite to another.
• Operate machinery and/or power tools.

Additional Notes

The duties and responsibilities listed are comprehensive but not all-inclusive. It is expected to complete all other duties as assigned.