Responsibilities
- Lead and drive sales by taking an Omni channel approach to the retail experience.
- Deliver an environment that is engaging and inspiring to the customer while fostering continual team development.
- Acts as a brand representative reflective of the company values and collaborates on the creation of an engaging visual experience.
- Elevate every aspect of the store experience through omni channel capabilities, merchandising, and display.
- Cultivates a welcoming and inclusive environment by delivering exceptional customer experiences.
- Build a succession plan for engaging and retaining a diverse team to fuel internal growth.
- Provides timely and specific employee feedback to create a culture of action and accountability.
- Oversee daily operating procedures and assess business and product sell-through.
Requirements
- Passion for UO brand
- 5+ years store leadership experience
- Proven record of hiring and developing great talent
- Strong understanding of merchant process and ways it impacts the business
- Experience in coaching, counseling, and conflict resolution
- Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays.
Soft Skills
- team development
- customer experience
- employee feedback
- coaching
- counseling
- conflict resolution
- leadership
- engagement
- diversity
- accountability
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