- Location 4946 Garfield Road,Kingsley, MI, 49649,United States
- Job Category C-Store
- Employee Type C-Store Exempt
Contact information
- Name Corrine Horner
Job Purpose
This position contributes to Blarney Castle’s success by leading a team of store associates to create and maintain our standards of product quality and service for our customers. The store manager is responsible for managing store operations by being a front of the store leader, connecting with customers, employees and coaching in the moment. Identifies ways to drive results, managing costs and ensuring a welcoming environment that surprises and delights our customers in full compliance with Company standards and federal, state and local laws.
Preferred Qualifications
- High school diploma or equivalent is required.
- Progress toward or completion of a bachelor’s degree in a relevant field is preferred but not required.
- Five years of relevant work experience, including leadership and supervisory responsibilities.
- Demonstrated an understanding of basic math skills in order to prepare and interpret operating reports.
- Able to read, write, and comprehend instructions, procedures, recipes, and training materials. Must also be able to implement these guidelines with the staff.
- Strong communication skills, in both verbal and written form.
- Be able to communicate effectively with a wide variety of people, including internal team members, customers and vendors.
- Demonstrate a management style that can transition easily from down-time to a fast-paced work environment based on business needs.
- Be able to multi-task, and pivot from one task to another.
- Able to create and sustain an inclusive team environment.
- Demonstrated computer literacy in business operations. Experience with Point of Sale, HR and standard Microsoft Office products helpful.
- Able to work any shift and be available on-call to handle emergency situations.
- Demonstrated a history of dependable and consistent attendance at work.
- Have reliable transportation and a valid proof of auto insurance in order to complete banking responsibilities and other off-site business activities.
- Must be at least age 18 or older due to age restricted product sales.
Essential Duties
- Lead, motivate and inspire your assigned staff to complete tasks needed to make your business thrive. Examples:
- Staff planning and hiring
- Training
- Goal Setting based on their projected or communicated career path.
- Timekeeping
- Performance management, accompanied by continuous skill development.
- May deliver corrective actions if necessary.
- Ensure every customer is provided with immediate and undivided attention from yourself and your staff.
- Maintain the expectation of Superior Super Service with all customers.
- Customer complaints will be resolved in a timely and appropriate manner.
- Drives implementation of Company programs by developing action plans and directly motivating employees to meet operational objectives.
- Analyze sales and expense information to maximize sales and profits.
- Utilize tools and analyze financial reports to identify and address trends and issues in store performance.
- Recommend action plans to your District Manager.
- Monitors and manages store staffing levels to ensure employee development and to achieve and maintain store operational requirements.
- Promote an environment for effective teamwork where employees feel valued and respected.
- Identify, plan, and delegate appropriate responsibilities to ensure a smooth flow of operations throughout the team equally.
- Demonstrate a calm demeanor during periods of high volume or unusual events.
- Manage a smooth transition afterwards to maintain store operating standards and to set a positive example for employees.
- Review store performance against audit standards specified by District Manager.
- Ensure that pricing and inventory levels are properly maintained to established standards.
- Order inventory and monitor vendor performance.
- Implement approved promotions and ensure stock is available consistently.
- Follow all company policies, procedures, and practices.
- Ensure compliance with all local, state, and federal laws within the scope of convenience store and gas station operations. Monitor team compliance and trains as necessary.
- Prepare and deliver deposits to the appropriate bank.
- Reconciles daily receipts with PDI resolving any variances.
- Ensure maintenance issues are properly communicated and resolved in a timely manner.
- Maintain safety and security in the store and fueling area, properly document all incidents.
- Respond to unusual or emergency situations outside of normal business hours as necessary.
- Perform all work on-site at assigned store location.
- Complete training within established deadlines.
- Other duties as assigned.
Physical And Environmental Conditions
- Work is performed in a convenience store environment and may also be performed outdoors on occasion. Work will also be performed inside walk-in coolers.
- Frequent manual hand and finger dexterity work.
- Lift up to approximately 50 pounds, stoop, bend, reach, and continuously walk or remain in a standing position for extended periods.
- Occasionally ascend and descend a five-foot step ladder.
- Reading alpha-numeric data on cash registers, electronic devices and documents.
- Meet driver’s license physical qualification requirements #asmhpij