Benefits:
- Competitive salary
- Employee discounts
- 401(k) matching
- Bonus based on performance
- Paid time off
Do you believe pets are more than animals—they’re family? Are you a leader who sets the tone, builds strong teams, and drives results?
As a Store Team Leader at Wag N Wash , you will lead a high-performing team focused on delivering an exceptional, pet-centric experience for every neighbor who walks through the door. You’ll own store performance, develop your team, and create a fun, engaging environment where both pets and people thrive.
You’ll Do
- Lead and develop your team by setting the example in customer service and operations
- Drive store performance including sales, grooming/services, and neighbor engagement
- Analyze results and implement plans to improve productivity and profitability
- Create and manage weekly schedules to maximize team efficiency
- Hire, onboard, and support a fully staffed, high-performing team
- Coach team members through ongoing feedback, training, and development
- Maintain a clean, safe, and well-run store environment (animal care, safety, and operations)
- Build relationships in the community and support local events and partnerships
- Foster a fun, positive culture centered around pets, people, and teamwork
You May Be a Great Fit If You
- Are a hands-on leader who leads by example
- Have a passion for pets, people, and team development
- Are results-driven and motivated by goals and performance
- Thrive in a fast-paced, customer-focused environment
- Enjoy building relationships with both your team and the local community
Requirements and Responsibilities
- 2+ years of retail leadership experience
- Bachelor’s degree or equivalent work experience preferred (High School Diploma/GED required)
- Strong communication and leadership skills
- Basic proficiency with Microsoft Office or similar tools
- Ability to lift up to 50 lbs and perform physical tasks (climbing, bending, kneeling)
- Ability to operate store equipment as needed
- Reliable transportation and ability to work flexible schedules
- Must be 18+ years old and able to meet hiring requirements set by the local franchise owner