Store Manager

Job Details
Job Location: 1035-WMainLexington Lexington Shell - LEXINGTON, GA 30648

ROLE AND RESPONSIBILITIES

• Recruits continuously; seeks the best candidates available in terms of attitude and skills.
• Follows company hiring and training procedures.
• Creates a labor schedule that meets the three requirements of customer needs, company operations, and payroll budget, and posts employee labor schedule on time.
• Ensures that all store employees have the proper skills necessary for their position.
• Periodically evaluates the skill level of each employee and identifies weak areas.
• Works in conjunction with the training department to improve the skills of each employee.
• Develops at least one employee to whom Store Manager duties can be delegated effectively.
• Enacts company promotional campaigns on time.
• Ensures that all customers receive the service promised in the mission statement.
• Sets individual sales goals with each store employee.
• Ensures unit is open and all products and services available to customers during operating hours.
• Merchandises product according to store plan‑ograms, following “first in‑first out” rotation.
• Orders stock according to merchandising goals and projected sales.
• Sets store objectives for each of the following areas based on overall company goals and works to accomplish those objectives through effective management: Sales (All products offered for sale) – Payroll Expense – Asset Loss (Waste, Spoilage, Cash, and Inventory) – Facility Maintenance – Inventory Level.
• Communicates objectives to all store employees and assigns tasks as necessary.
• Oversees employees and store operations ensuring compliance with government regulations; company policy; and safety procedures.
• Stays familiar with company manuals, bulletins, and other communications.
• Protects company assets at all times.
• Completes an Incident Report for all warranted events and forwards to Risk Management.
• Reviews financial transactions and monitors budget to ensure efficient operation, and to ensure expenditures stay within budget limitations.
• Ensures that a report of store and food service operations and a bank deposit is completed daily.
• Performs periodic store inspections to identify areas that do not meet operating standards and reports any safety needs or concerns to Risk Management.
• Ensures that all federal and state required postings and the Hazard Communication Guide are current and accessible to all store employees.
• Ensures that all employees are following federal, state, and local laws and company policy concerning the sale of alcoholic beverages and tobacco products.
• Ensures that a “Person In Charge” is designated as required by health regulations.
• May manage subordinate supervisors in the Assistant Manager position. Is responsible for the overall direction, coordination, and evaluation of these supervisors.
• Directly supervises 0-25 non-supervisory employees.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Manages all key areas of food service operations within their respective store by performing them personally or through subordinate employees.
• Ensures that the standards of any operations within the store are met, including additional training that is required.
• Ensures food quality and safety standards are met through equipment cleaning, proper hygienic practices, and proper food storage and display.
• Trains all food service staff in quality and customer service performance standards.
• Communicates new procedures to staff and manages implementation.
• Orders and maintains food service inventory.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Minimum of 3 years of retail sales experience required; 2 years of retail management preferred.
• Excellent organizational, time management, and multitasking skills.
• Demonstrated ability to lead by example.
• Superior customer service skills.
• Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers.

PHYSICAL REQUIREMENTS

• Sedentary work that primarily involves sitting/standing.
• Medium work that includes moving objects up to 20/50/80 pounds.
• Operating motor vehicles or heavy equipment.
• Assessing the accuracy, neatness and thoroughness of the work assigned.
• Adjusting or moving objects up to 20/50/80 pounds in all directions.
• Communicating with others to exchange information.
• Repeating motions that may include the wrists, hands and/or fingers.
• Remaining in a stationary position, often standing, or sitting for prolonged periods.
• Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like.
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
• Moving about to accomplish tasks or moving from one worksite to another.
• Operating machinery and/or power tools.

ADDITIONAL NOTES

• The duties and responsibilities listed are comprehensive but not all-inclusive. It is expected to complete all other duties as assigned.