Store Manager

Responsibilities

As a Store Manager, you will lead, coach, and support your team to provide exceptional service and guidance to our customers. You’ll oversee daily operations of the store, including business performance, product management, and ensuring your team has the tools to succeed. In this key role you’ll represent the GNC brand by offering expert product knowledge and promoting the "Live Well" message to customers.

• Responsible for ensuring products are merchandised according to GNC standards while keeping an eye toward visibility and ease of purchase.
• Responsible for supporting the total shopping experience, including visual and operational elements, current sales initiatives, and the customer relationship that leads to sales and repeat business, i.e. MYGNC Rewards.
• Ability to achieve and exceed personal sales and productivity goals, while helping sales associates realize their sales potential.
• Build strong teams, demonstrate leadership, and managerial skills, such as giving feedback on performance, recruiting, hiring, and performance management.
• Open, close, and operate the retail facility, including cash handling, inventory count, and deposits according to GNC procedures.
• Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.

Environmental Factors & Working Schedule

• Must be able to stand or walk for up to eight hours a day.
• Frequent reaching, bending, and twisting – below waist and above shoulders.
• Frequent repetitive hand‑to‑finger motions and reaching with hands and arms.
• Frequently lift up to twenty pounds, occasionally up to forty pounds. Push/pull up to 20 lbs.
• Ability to climb ladders, reach, and bend.
• Work in temperatures ranging from 50 – 85 degrees, especially in stock rooms.
• Use a computer up to 60% of the time throughout the day.

Schedule & Hours

• Managers of mall and strip center stores must work at least two nights during the week until closing, one weekend night, and one other night.
• Strip‑center managers must also work a full shift on Saturdays.
• Mall managers are expected to work peak business days, including weekends (Saturday & Sunday).
• Managers are expected to work a minimum of one full Sunday per month.
• Managers of downtown stores must also work during the lunch hour (11 am‑2 pm) Monday‑through‑Friday. Downtown store managers must also work one night per week until closing if the store is open in the evening. Managers of downtown stores are not required to work Saturdays.
• Managers are expected to work all major U.S. holidays that the store is open.

Legal Notice

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Benefits Offerings

Medical, Dental, Vision, STD, LTD, Paid Company Life Insurance, 401(k) program with company match, 30% employee merchandise discount on GNC products, 20% employee discount on third‑party products, monthly free product offers, and access to the Employee Assistance Program.

Compensation Benefits

Opportunity to earn additional income through GNC's Individual Sales Incentive Plan; medical, dental, vision insurance, employer‑paid life insurance, flex spending accounts, short‑term and long‑term disability, 401(k) with 4% employer match (start after 1 year of service), paid time off: 11 vacation days (accrued annually), 5 sick days (40 hours per year), 8 holidays (6 floating holidays, 2 observed holidays), paid parental leave: 8‑week paid maternity leave / 2‑week paid paternity leave, 30% employee merchandise discount on GNC products, and 20% employee discount on third‑party products.