Store Manager Kalaveras

Store Manager – Kalaveras

Store Manager – Kalaveras

Job Description

Kalaveras is seeking an experienced, bilingual, highly motivated, and results-driven Store Manager to oversee the daily operations of one of our high-volume restaurants. This leadership position is responsible for driving sales, maximizing profitability, developing high-performing teams, delivering exceptional guest experiences, and ensuring operational excellence while maintaining company standards.

The ideal candidate is a hands-on leader with extensive experience managing high-volume restaurant operations, leading large teams, controlling costs, and consistently achieving financial and operational goals.

Minimum Qualifications

• Minimum of 5 years of verifiable experience as a Store Manager or General Manager in a high-volume full-service restaurant.
• Experience managing restaurants generating at least $2.5 million in annual sales.
• Experience supervising 50 or more employees across multiple departments and shifts.
• Bilingual (English and Spanish), both spoken and written, required.
• Open availability, including mornings, evenings, weekends, holidays, and extended shifts as business needs require.
• Professional appearance and professional demeanor.
• Strong work ethic, integrity, and leadership skills.
• Authorization to work in the United States.
• Reliable transportation.

Primary Responsibilities

• Direct and oversee all daily restaurant operations.
• Recruit, interview, hire, onboard, train, coach, develop, evaluate, and retain management and hourly team members.
• Lead, motivate, and hold managers and employees accountable for performance and company standards.
• Drive sales growth while maintaining profitability goals.
• Analyze daily, weekly, monthly, and yearly sales performance.
• Develop and execute action plans to increase sales and improve operational efficiency.
• Manage labor budgets, staffing levels, scheduling, overtime, and productivity.
• Control labor cost, food cost, beverage cost, operating expenses, and overall profitability.
• Prepare, analyze, and manage operating budgets and financial forecasts.
• Oversee inventory management, purchasing, receiving, waste reduction, and product cost controls.
• Perform inventory analysis and investigate variances.
• Ensure compliance with all company policies, health department regulations, food safety standards, OSHA requirements, and applicable California labor laws.
• Deliver exceptional customer service and resolve guest concerns professionally and promptly.
• Monitor and improve key performance indicators, including sales, labor, food cost, beverage cost, guest satisfaction, online reputation, average ticket, and employee performance.
• Conduct regular performance evaluations and coaching sessions.
• Ensure proper execution of opening, closing, cash handling, deposit, reconciliation, and loss prevention procedures.
• Maintain all operational manuals, SOPs, checklists, forms, logs, and accountability systems.
• Coordinate preventive maintenance and vendor relationships.
• Ensure proper execution of promotions, marketing initiatives, community events, and company programs.
• Maintain the highest standards of cleanliness, organization, food quality, beverage quality, safety, and hospitality.

Required Skills & Qualifications

• Proven leadership in high-volume restaurant operations.
• Excellent communication and interpersonal skills.
• Outstanding customer service skills.
• Strong financial and business acumen.
• Excellent organizational and time management skills.
• Ability to prioritize and manage multiple projects simultaneously.
• Strong problem-solving and decision-making abilities.
• Ability to perform effectively in a fast-paced environment.
• High attention to detail.
• Ability to build, coach, motivate, and develop high-performing teams.
• Strong conflict resolution and employee coaching skills.
• Ability to analyze reports and make data-driven decisions.

Technical Qualifications

• Advanced proficiency in Microsoft Office, including:
• Excel
• Word
• Outlook
• PowerPoint
• Experience using multiple POS systems, including Aloha, Toast, Micros, Square, or similar platforms.
• Experience with labor scheduling software and workforce management systems.
• Ability to analyze financial reports, P&L statements, labor reports, inventory reports, sales reports, and operational KPIs.
• Experience creating, implementing, and maintaining operational manuals, SOPs, policies, procedures, checklists, forms, and reporting systems.
• Strong computer proficiency and ability to quickly learn new technology platforms.

Preferred Qualifications

• Experience in upscale casual or high-volume casual dining.
• Beverage and bar operations knowledge.
• Multi-unit management experience is a plus.
• Proven track record of increasing sales, improving profitability, reducing costs, and developing successful teams.

What We Offer

• Competitive compensation.
• Performance-based bonus opportunities.
• Career growth and advancement opportunities.
• A dynamic, fast-paced, team-oriented work environment.
• The opportunity to make a significant impact on a growing restaurant brand.

Kalaveras is an Equal Opportunity Employer and considers qualified applicants without regard to any status protected by applicable federal, California, or local law. Employment decisions are based on qualifications, experience, business needs, and the ability to perform the essential functions of the position, with or without reasonable accommodation.