Store Manager

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At American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 125 family-owned and operated stores. As a Store Manager, you are a part of this family and critical to our success. This person is responsible for overall profitability, people development, standards/operations, and customer experience in their store. Most importantly, this person will be a leader and coach, a champion of our culture and values. The Store Manager reports directly to the Market Leader.

Overview

Role overview and responsibilities built around leading a store to achieve profitability, high–quality customer experience, and strong team development.

What You’ll Do

• Owns store P&L, driving income goals through managing sales and expenses
• Leads the team by providing leadership, direction, and continued development
• Hires, trains, and retains the highest quality team members who exhibit our values
• Ensures the highest level of merchandise experience through execution of the company blueprint and brand standards to keep a clean, well merchandised store
• Ensures all lineup changes and sell thru strategies are executed
• Delivers exceptional customer service by setting clear expectations and enforcing accountability in the store
• Implements world-class processes in the store
• Drives a high-performance culture focused on the results of a highly functioning team
• Develops others through hands-on coaching
• Builds a deep talent bench by developing internal talent and attracting external talent
• Collaborates with the Sales Manager to ensure sales training and materials are used to keep the team educated on product knowledge, selling skills, and operational efficiencies
• Trains the team and maintains standards in cycle counts, accounting, and merchandising procedures
• Works with the Assistant Manager to ensure operational excellence through a best-in-class home delivery process
• Leads change efforts within the store, conforming to shifting demands and timelines
• Meets store visit expectations set by the Market Leader

What Will Help You Succeed

• Bachelor’s degree or equivalent combination of education and experience
• 3+ years of retail leadership experience
• Ability to effectively prioritize and adapt in a fast-paced sales environment
• Proven experience in strategic and organizational development, including the ability to attract, develop and retain best-in-class talent
• Proficient using business-related technology systems
• Track record of servant leadership; serving others and putting team goals first
• Owners’ mindset: takes ownership over everything within scope of responsibility while empowering others to do the same
• Proactive approach; identifies and solves problems
• Experience managing change in large and complex environments
• Ability to break down complex ideas and communicate them in simple and easy-to-understand ways
• Demonstrated ability to coach and develop others to higher levels of performance
• Demonstrated ability to drive results in a leadership role
• Desire to continuously improve

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail

Location: Jacksonville, FL • Salary: $60,000.00-$80,000.00