Store Manager I, Full-Time

Responsibilities

• Management a retail activity with annual sales of under $5M.
• Responsible for the direction and supervision of all store personnel.
• Assists customers and resolves complaints.
• Interviews, hires, trains or directs training of assigned personnel.
• Encourages and develops employees by coaching, providing adequate training, and opportunities for growth.
• Assists in developing promotional sales in conjunction with the CSC HQ staff.
• Oversees competitive price checks and submits to HQ buying staff to change pricing.
• Works with vendors and the HQ buying staff in executing operations of assigned departments or selections.
• Ensures store recovery.
• Supervises vending and warehouse operations.
• Welcome customers, maintain product knowledge and help with the selection of merchandise.
• React to all concerns of customers quickly with a sense of importance.
• Key carrier, opening and closing of the store as required, weekends as scheduled.
• Review monthly P&L's with goal of comparing actual figures to plan, when plan is not achieved, where possible initiate plan of action to bring in line future months.
• Will ensure all policies regarding Loss Prevention are adhered to, be alert and proactive regarding shrink and the Alert Line.
• Will ensure that all associates are in compliance with established safety standards and emergency preparedness requirements.
• Will ensure all employees receive Coast Guard required training, including but not limited to Civil Rights Awareness and Sexual Harassment Prevention.
• Will ensure all CG and Federal required posters are prominently displayed in an area visible to all employees.
• Must have open availability.
• Perform other related duties as assigned.

Requirements

• Minimum: Two years of progressively responsible experience in a position equivalent to a department manager or assistant manager that demonstrates leadership, operational oversight, and customer service management
• OR completion the CGX Leadership Development program (LDP)
• OR Current USCG NAF employee with demonstrated experience performing key store operations (e.g., acting store manager, lead/supervisory responsibilities)
• Ability to routinely lift 10 pounds and occasionally lift 25 pounds and stand for long periods of time.
• Preferred: P&L analysis experience
• Prior retail merchandising experience.
• Bachelor’s degree from an accredited university with emphasis in retail or business administration with at least two years of specialized experience.
• General business experience may be substituted for degree on a year for year basis.