Store Manager

Role Overview:

Responsible for managing store operations, including staffing, inventory, merchandising, customer service, and safety compliance.

Key Responsibilities

• Recruit, hire, train, and evaluate employees, ensuring proper staffing and performance management.
• Conduct performance reviews, address gaps, and recommend pay and advancement opportunities.
• Oversee store opening and closing procedures, ensuring operational efficiency.
• Analyze financial statements to identify business trends, control expenses, and optimize profitability.
• Manage inventory levels through ordering, cycle counts, and stock presentation according to company standards.
• Maintain accurate inventory, control damages, markdowns, and ensure proper merchandise display.
• Ensure cash handling accuracy, security procedures, and store safety practices are followed.
• Lead customer service efforts, fostering a welcoming environment.
• Maintain a clean, organized, and safe store environment.
• Ensure compliance with company policies, legal requirements, and documentation standards.

Qualifications & Skills

• Strong communication, interpersonal, and organizational skills.
• Ability to interpret safety and operational documents and perform basic math calculations.
• Knowledge of cash handling, inventory management, and merchandising practices.
• Experience with recruiting, training, and managing staff.
• Bilingual skills may be preferred depending on location.

Experience & Education:

High school diploma or equivalent preferred; management experience in retail is advantageous.

Physical & Working Conditions:

Frequent walking, standing, bending, lifting up to 40-55 pounds, and occasional outside weather exposure in a fast-paced environment.