HEMLINE Manager
Business Name: Holthausen Texas Inc. Hemline Ft Worth
Classification: Non-Exempt.
Position Type: Full Time.
Summary
At Hemline, every team member is passionate about building a company rooted in excellence. The Store Manager will support all efforts required to achieve individual store goals.
Responsibilities
Sales Generation
- Consistently meet and exceed sales goals.
- Develop store management and associate's sales techniques.
- Actively manage clientele applications.
- Co‑manage social media to generate virtual sales and drive awareness.
- Identify business opportunity areas in individual store and market.
- Collaborate with all departments to implement business‑driving strategies.
Customer Experience
- Create the best possible customer service, nurture long‑lasting relationships with our Hemline customers and wow new shoppers into becoming loyal customers.
- Maintain a warm, helpful, and authentic shopping environment.
- Demonstrate initiative and a sense of urgency in "selling floor readiness" prior to the store opening and throughout shift.
- Identify and implement out‑of‑box opportunities to exceed customer expectations.
- Oversee the management of customer special orders and follow‑ups.
- Maintain floor presence to assist customers and monitor client interaction with both team and technology.
- Identify future customer opportunities by understanding product and service requirements.
Operations
- Maintain inventory accuracy.
- Uphold seamless store operational procedures.
- Ensure facility maintenance, presentation, and organization.
Merchandising / Visual
- Ensure the selling floor reflects the brand and concept standards at all times.
- Provide real‑time and weekly feedback on product and sales performance.
- Ensure inventory levels and product assortments meet customer needs.
- Ensure the online shopping experience mimics the in‑store experience and reflects seasonal changes, shifts in featured product, and always maintains the highest levels of branding standards.
People & Culture
- Display a dedicated approach to motivate, develop, and retain talent.
- Consistently provide performance feedback to ensure growth, change, and results.
- Support all training and customer experience programs.
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Competencies
- Inventory Control
- Manage Staff Scheduling
- Merchandise Display Set Up
- Merchandising
- Retail Customer Support
- Retail Management
- Retail Staff Coaching/Training
- Service Operations
- POS Software
Required Education and Experience
- 2+ years of relevant store management experience in a fast‑paced, creative retail environment.
- Strong understanding of user functionality associated with progressive technology.
- Moderate Excel skills and ability to analyze reporting.
- Detail focused, agility, high energy, and team‑player attitude.
Additional Eligibility Qualifications
- Professionalism
- Imagination
- High energy
- Team Spirit
Supervisory Responsibilities
- Retail Management
- Retail Staff Coaching/Training
Work Environment
- Retail clothing store
Physical Demands
- Prolonged periods standing and working on cash register or related equipment.
- Must be able to lift up to 15 pounds at times.
- May need to work weekends and holidays on a rotating basis.
- Ability to perform repetitive movements over long periods of time.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Work Hours
- Regular working hours are from 9:30 a.m. to 7:00 p.m., Monday through Sunday, with flexibility to accommodate the dynamic nature of the retail environment.