Responsible for every aspect of the store operation, which includes selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.
Pay Range: $55,170.00 - $93,780.00
Responsibilities
- Customer service.
- Drive store sales & promotions.
- Build customer satisfaction & loyalty creating results for teammates, customers and the company.
- Understand alternative tire sourcing and competitors.
- Track and meet payroll, budgets and store goals.
- Keep records and relevant financial information current.
- Manage, schedule and assign staff according to their skill level.
- Attend paid training to stay up-to-date with new developments in the automotive service industry.
- Follow up with customers to obtain feedback and ensure they are satisfied with what was received.
- Other duties as assigned.
Minimum Qualifications
- High School Diploma or equivalent.
- Demonstrated success in retail sales management.
- Problem‑solving skills as it relates to customer complaints.
- Aptitude to manage inventory, order scheduling, and merchandising displays.
- Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
- Exceptional teammate and customer communication skills.
- Negotiation and conflict resolution skills.
- Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles.
Preferred Qualifications
- 2‑year college degree or equivalent.
Benefits
- Medical, Dental and Vision – starting day 1 for all teammates.
- Paid vacation and holidays.
- On‑the‑job training and company‑funded ASE certifications.
- Flexible work schedule.
- 401(k) match.
- On‑demand pay (daily pay) program available.