Store Manager

Location: Northern Tier BU – Region 08 – Market 04: 4005 South Washington Street, Grand Forks, North Dakota 58201.

Shift Availability : Days (Weekdays + Weekend Availability Required).

Job Type : Full time.

Essential Duties

Leadership and Management

• Directly supervise 2+ full‑time employees.
• Recruit, hire, and train enthusiastic staff to ensure excellent customer service.
• Develop, manage, and assign tasks to keep the store clean, stocked, organized, and well‑kept in line with company standards.
• Maintain a professional and supportive image among subordinates and superiors.
• Schedule employees within company guidelines to meet customer needs and store image.
• Apply non‑discriminatory management during hiring, training, counseling, mentoring, motivating and separating employees.

Store Relationships

• Develop positive, professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints promptly and professionally.
• Provide reliable on‑site attendance and promote a safe, positive public image in the community.

Training and Development

• Prepare and conduct ongoing performance appraisals in Workday; include 30‑ and 60‑day check–ins, 90‑day, 12‑month, and anniversary check‑ins.
• Train all employees to meet company standards for customer service, store image, and marketing execution.
• Train employees on safety procedures and promote safety awareness.
• Mentor and train staff on cash awareness to reduce risk to the company/BU.
• Ensure employees complete required training on time.

Communications

• Develop methods to ensure all employees receive timely communication.
• Hold periodic on‑going meetings with all store employees and the District Manager.

Organizing and Planning

• Evaluate and develop action plans to address store needs and reach objectives.
• Organize and maintain all store files and manuals.
• Manage reporting to ensure accurate and timely completion of required and requested reports.
• Ensure merchandise is stocked, displayed attractively, and priced correctly.
• Keep employment‑related posters and signs in accessible locations.

Financial

• Analyze daily sales and expense information and take action to maximize sales and net profits.
• Budget and forecast P&L lines; understand and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Perform additional financial analysis to maximize sales and net profits.
• Notify District Manager of any sales, cash, inventory, or operating discrepancies.

Job Requirements

• High school diploma or equivalent plus 1–2 years of retail work experience or equivalent combination of education, training and work experience.
• Ability to supervise and train for the use of equipment, tools and materials listed in the CSR, LSR and SA job descriptions.
• Ability to supervise and manage the functions listed in the CSR, LSR and SA job descriptions.
• Ability to use a computer and complete reports, inventory control, cash control, and employment forms.
• Valid driver’s license and dependable transportation.
• Open availability for all shifts.
• Ability to communicate orally and in writing in English.
• Ability to perform essential duties and physical functions described above.
• Ability to work in the conditions described.
• Ability to operate a motor vehicle.
• Ability to sit for long periods.
• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Physical Requirements

• Work a minimum of 50 hours per week.
• Exposed to cold or warm temperature extremes in walk‑in cooler or freezer and outdoors.
• Occasionally lift and/or carry up to 30 pounds from ground to overhead.
• Occasionally lift and/or carry up to 50 pounds from ground to waist.
• Grasp, reach and manipulate objects with hands for entire shift.
• Push/pull with arms up to a force of 20 pounds.
• Reach overhead for objects.
• Bend and twist at waist.
• Communicate orally.
• Operate a cash register and/or computer keyboard.
• Stoop, kneel, squat, bend, push and pull.
• Work alone.
• Be exposed to occasional noise.
• Stand and/or walk for entire shift.
• May require climbing a ladder to store and retrieve materials or place and remove signs.

Work Environment

• Work requires 50 hours per week, including all shifts, weekends and holidays.
• Perform approximately 95% of work indoors; may need to clean parking lots, gas pumps and take out garbage.
• Exposure to extreme cold temperatures in walk‑in cooler or freezer.
• Exposure to occasional noise.
• Work with minimum direction and periodic supervision.

Equal Opportunity Employer Statement

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.