Store Manager - Glendale Galleria, Hollister

The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part‑time and full‑time staff, including career development for management. They are accountable for all store operations, including hours management, asset protection, salesfloor and stockroom organization. They uphold company standards and policies with a focus on store experience by ensuring a high level of customer engagement and adhering to brand presentation standards.

Responsibilities

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to brand and corporate direction.
• Recruit, hire, train management and non‑management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform opening and closing routines.
• Operate register/point of sale systems.
• Represent the brand and exemplify company culture and values.

Qualifications

• 2+ years of store management experience, or relevant supervisory experience in a customer‑facing role.
• Proven ability to drive business results in a fast‑paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent.
• Strong critical thinking & problem‑solving skills.
• High attention to detail, thoroughness and accuracy while multi‑tasking.
• Self‑motivated with ability to take initiative.
• Maintain a strong customer focus & knowledge of current fashion trends.

Benefits

• Quarterly incentive bonus program
• Paid time off
• Paid volunteer day per year
• Merchandise discount
• Medical, dental and vision insurance
• Life and disability insurance
• Associate assistance program
• Paid parental and adoption leave
• 401(k) savings plan with company match
• Training and development opportunities for career advancement

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.