Store Manager - Fashion Valley

Summary

As Store Manager you will lead the store’s performance, drive sales growth, and act as a brand ambassador to cultivate and retain VIP clientele. You will manage the team, oversee merchandising and inventory, and be accountable for the store P&L. The role requires strong leadership, commercial acumen, and a focus on delivering an exceptional client experience.

Responsibilities

• Drive and increase sales performance through analysis, action plans, and sales strategies.
• Develop and deliver events and incentives to grow the business and engage clients.
• Work with merchandising to ensure appropriate stock and assortment levels.
• Be present on the sales floor to coach and empower sales staff and cultivate private appointments.
• Lead customer service quality and mentor the team to meet service standards.
• Manage administrative and operational tasks including scheduling, reporting, cycle counts, inventory accuracy, and shrink control.
• Own full profit and loss responsibility, controlling costs and meeting sales plans.
• Maintain visual merchandising standards and ensure health and safety protocols are followed.

Requirements

• Minimum 5 years related experience, luxury retail preferred.
• Proven drive for results and goal orientation.
• Excellent verbal and written communication skills and strong digital literacy.
• Experience using POS systems and inventory management functions; RTW experience preferred.
• Foreign language skills are a plus.
• Ability to work a flexible schedule including nights, weekends, and holidays and to lift up to 10 lbs.