Store Manager

As a SONIC Drive‑In restaurant Store Manager, you lead crews, oversee operations, and ensure that food is delivered in a clean, safe, and efficient manner while providing an excellent customer experience.

Store Manager Responsibilities

• Manage, train, monitor, and coach crew, team members, carhops, and skating carhops.
• Direct and assign drive‑in restaurant employees to meet operational standards.
• Ensure employee compliance with the drive‑in employee handbook, policies, and practices.
• Perform restaurant opening and/or closing duties.
• Prepare employee work schedules and adjust staffing levels as needed.
• Monitor and maintain restaurant inventory levels; place orders for food, paper, and supplies within cost‑control procedures.
• Complete and maintain all restaurant employment‑related records and payroll records.
• Reinforce a customer‑service mentality and ensure all employees focus on serving customers.
• Resolve guest requests promptly and report complaints to the supervisor.
• Interview and hire crew and management team members to maintain appropriate staffing levels.
• Prepare operational reports and develop action plans to address unfavorable financial or sales trends.
• Develop and implement a marketing plan.

Qualifications & Requirements

• High school diploma or equivalent required; advanced studies in business, restaurant management, or related fields preferred.
• Minimum two years of restaurant management experience (QSR preferred); experience running shifts independently.
• Must work a minimum 5‑day workweek with 3 closing shifts, including irregular hours, nights, weekends, and holidays.
• Knowledge of recruiting, interviewing, and selection practices.
• Knowledge of federal and state labor laws and local health and sanitation regulations.
• Leadership and supervisory skills; effective verbal and written communication.
• Basic accounting and computer skills.
• Ability to follow directions and work autonomously; multi‑tasking and problem‑solving skills.
• Conflict‑resolution and decision‑making abilities.
• Willingness to comply with appearance, uniform, and hygiene standards at SONIC.

SONIC and its independent franchise owners are Equal Opportunity Employers.