Store Manager- (Covington, LA)

Store Manager

Essential Functions:

Responsibilities

The Store Manager is responsible for leading the store team to generate revenue through the dailyprocessingofdonatedgoods.TheStoreManagerdirectsthedailyworkflowofreceiving, sorting, pricing, merchandising, and selling high volumes of donated clothing, furniture, and household goods. The Store Manager drives revenue while managing costs to operate a high- volume retail operation with multiple team members to support the mission of Goodwill Industries of Southern Louisiana.

• 1. Leads,manages,andmotivatesstoreemployeestoreachproductionguidelines:aminimum of 110 garments per hour with a minimum quality standard of 90%.
• 2. Ensuresaconstantrotationandflowofmerchandisetothesalesfloordaily.
• 3. Stafftheretailstorebyhiring,coaching,training,developing,andleadingthestoreteam.
• 4. Completesinterviewsdaily.findsapplicantsthroughNetRecruiterandsendsanyothernew hire paperworkrequiredto staffthe storeto keep up the day-to-day operationsof the store.
• 5. Holdsstaffaccountablethroughcoaching,employeediscipline,performanceevaluations, training and corrective action when necessary.
• 6. Ensurescompliancewithallsafetypoliciesandprocedures,conductsdrills,submitsincident reports for injuries at store, and monitors building maintenance, including submitting work tickets online as needed.
• 7. Leadsand assistsinthereceiving,pricing,and displayingofstore merchandise.
• 8. Opensandclosesthestore.Balancescashregisters,reviewsProfitandLossstatements,and conduct end-of-day procedures, including safe counts, safe audits, replenish change, and check petty cash usage. Responsible for all cash in and out of store location.
• 9. CreatesandmaintainsapositivepublicimageofGoodwillthroughacleanandhazard-free store environment through dailymonitoring ofallareas, full offresh productsdaily, witha focus on excellent customer service.
• 10. Performsalldutiesofallstorepersonnelincludingcashregister,donationreceiving,sorting, hanging, pricing of merchandise, stemming, clears store and bathrooms and debris, etc.
• 11. Communicatesdailyneedswiththetransportationdepartmentand DistrictManager.
• 12. Makes work schedules for store employees with a focus on adequate coverage for store operationandtoensurealldonationsareprocessed fromthedonationdoortoproductionarea to sales floor on the same day they are received.
• 13. Conductsdailystorewalkthroughs,dailystoreteamhuddles,andregularstore meetings.
• 14. Responsibleforproduction,revenue,payroll,andexpensebudgetsaswellaswork to achieve/exceedthestore’sbudgeted goals.
• 15. Responsibleforprovidingleadershipandguidancetostorestaffandsettinggoals/KPIsforall store staff aswell as being responsible for analyzing statistical data of the store’s production, sales, and overall effectiveness of store employees.
• 16. Keepsthestorecleanandhazardfreebyvacuuming,mopping,dusting,sweeping,emptying trash, and cleaning the bathrooms.
• 17. MustworkoneSunday amonth,workaclosingshifttwiceaweek(requiredtoalternateat least one Friday or Saturday closing shiftwith store leadership team) androtate weekends with store leadership team.
• 18. Performsany otherrelated jobdutiesasassigned bymanagement.

Skills and Abilities

• 1. Mustbeabletoachievebudgetedgoalsandimplementacontingencyplanifgoalsarenotmet.
• 2. Mustbeabletointeractprofessionally andproductively withadiversearray ofpeople.
• 3. MustbeabletomarketGoodwillandexplainthemission tothepublic.
• 4. Mustestablishandmaintaineffectiveworkingrelationshipswithstorepersonnelwhile motivating them to their best performance.
• 5. Mustbeabletoreadandanalyzestatisticaldataforproductionandsalestrendsandgivean overview of store employee effectiveness.
• 6. Mustbeabletoworkaflexiblescheduleatshortnotice,includingnightsandweekends, and occasionally, long hours.
• 7. Mustprovideleadershipandmentoringtostorestaffandtrainanddevelopemployeestobe efficient in the production area and on the sales floor.
• 8. Mustbeabletouserepetitivehandmovement when sorting,hanging,andpricing.
• 9. Mustbeabletoengageinprolongedstanding,walking,andbending.
• 10. Mustbeabletofunctioninafast-pacedworkenvironmentwithoccasionalperiodsofhighvolume.
• 11. Musthaveknowledgeofclothingbrandsand household itemvalues.
• 12. Mustreviewallemployeedisciplinaryactionformswithmanagersand/oremployees.

Requirements

• 1. HighSchooldiploma,GED,orequivalentrequired.Somecollege,leadershiptraining, mentoring, or team building experience preferred.
• 2. Minimumoffiveyears’experienceinretailmanagementpreferred.Minimumof1-2yearsin management required.
• 3. Preferabackgroundinleadingteamsinretailsales,production,manufacturing,orassembly.
• 4. Musthavereliabletransportation. MustbeabletopassMVRcheckand provideproof.
• 5. ofavaliddriver’slicense,liabilityinsurance,vehicleregistrationandacurrentvehicle inspection sticker.
• 6. MustbeproficientincomputerskillsincludingMicrosoftOffice,Outlook,Word,Excel, Power BI, and other programs.
• 7. Mustbeabletoread,writeandcommunicateclearly inEnglish.

Working Conditions

Frequentmovement,exposuretodonatedgoodsandmaterials,conditionedindoortemperatures with occasional exposure to outdoor temperatures and weather conditions, occasional travel in division area.