Role Overview
Responsible for managing store operations, including staffing, training, inventory control, merchandising, and customer service to ensure efficient and profitable store performance.
Role Overview
Responsible for managing store operations, including staffing, training, inventory control, merchandising, and customer service to ensure efficient and profitable store performance.
Key Responsibilities
- Recruit, select, train, and evaluate employees, ensuring proper staffing and development.
- Communicate performance expectations, conduct evaluations, and address staffing needs.
- Oversee daily store opening and closing, and monitor business trends through operating statements.
- Manage inventory levels, ordering, and product presentation according to company standards.
- Maintain store safety, cleanliness, and security, ensuring compliance with policies and procedures.
- Ensure financial integrity through cash handling, cashier accountability, and security practices.
- Provide excellent customer service and foster a positive shopping environment.
- Complete documentation and oversee operational tasks efficiently.
Qualifications & Skills
- Ability to interpret manuals, perform mathematical calculations, and handle cash procedures.
- Knowledge of inventory management, merging, and retail operations.
- Effective communication, interpersonal, and organizational skills.
- Experience in recruiting, employee management, and legal compliance.
- Bilingual skills may be preferred for some locations.
Requirements
- High school diploma or equivalent preferred.
- Management experience in retail is advantageous.
- Physical ability to stand, walk, lift up to 55 pounds, and perform required tasks in a fast-paced environment.
- Must be able to operate store equipment and occasionally travel for store-related activities.