Store Manager

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whenever you represent the Bridgestone name, you are a valued teammate and part of our larger mission to Serve Society with Superior Quality. We offer competitive pay, formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full‑time and part‑time employees, and a 401(k) plan to help build toward your future. We champion diversity and encourage everyone to bring their whole self to work.

Job Category

Retail

Position Summary

Responsible for every aspect of the store operation, which includes selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.

Pay Range: $67,430.00 – $114,620.00

Responsibilities

• Customer service.
• Drive store sales and promotions.
• Build customer satisfaction and loyalty, creating results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up‑to‑date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with the services received.
• Other duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem‑solving skills related to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles.

Preferred Qualifications

• Two‑year college degree or equivalent.

Benefits

• Medical, dental and vision – starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

Values and Community

• Professional Development: resources to help you level up at any stage of your career.
• Community Involvement: pride in working with local communities and giving back where we can.
• Integrity & Teamwork: doing things right, always, together.

What We Offer

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic, and challenging work environment.
• Agility and work/life effectiveness for long‑term well‑being.
• A diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider all individuals for employment regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by law.

Employment Eligibility

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.