Store Manager

Store Manager

The Salvation Army Adult Rehabilitation Center is seeking a Store Manager to create and sustain a pleasant and hospitable work environment, build excellent customer relationships, and motivate staff to meet sales goals.

Duties

• Responsible for creating a pleasant and hospitable work environment and maintaining good customer relationships.
• Well‑versed in and ensure compliance with the Guide to Thrift Store & Donation Centers Operations manual and all other store policies and procedures, including issuing verbal and written warnings.
• Meet sales, production, and expense budget goals to maintain a profitable operation.
• Ensure all merchandise is taken from the back room and properly displayed on the sales floor.
• Receive applications, participate in interviewing applicants when needed, and recommend applicants for employment to the Administrator, Store Supervisor, or designate.
• Conduct regular evaluations of store personnel, identifying performance strengths and areas of development.
• Recommend training as necessary.
• Conduct monthly staff and safety meetings.
• Ensure all safety measures are consistent with Salvation Army policy, Government regulations, and all personnel are in compliance.
• Schedule all sales associates (and unpaid staff) to ensure full coverage at all times; post weekly work schedules for all store personnel, including assignment, breaks, and vacation.
• Submit completed payroll information biweekly for all store personnel, noting signatures, absenteeism, overtime, etc.
• Order merchandise to keep the store well stocked.
• Ensure all merchandise is “ragged out” and colorized in accordance with the Territorial ARC Rag Out Calendar.
• Provide training, direction, and supervision for new employees (and unpaid staff) with retraining for all personnel as necessary.
• Handle proper accounting and banking of cash receipts at end of business day; safeguard cash at all times in accordance with the “Safekeeping of Salvation Army Funds” policy.
• Ensure all paperwork and sales reports are completed and forwarded to the finance department daily.
• Report to Administrator any site visits and/or communication from OSHA, CPSC, Fire/Building/City/Town/Local inspectors, verify inspector credentials, and forward business card and contact details to Administrator.
• Attend manager meetings and keep store personnel informed of new policies and directives.
• Responsible for protection of property and buildings, reporting safety hazards, property damage, and personal injuries to Administrator, Store Supervisor, or designate.
• Provide oversight and guidance to beneficiaries assigned to stores for work therapy.
• Support the work therapy program by demonstrating professional conduct, work habits, and supervision as directed by Supervisor.
• Other duties as may be assigned by immediate supervisor and/or Administrator.

Qualifications

• High school diploma or equivalent.
• Experience in sales.
• Ability to lead, manage and motivate others.
• Ability to read and interpret simple income and expense reports.
• Good communication skills.
• Must possess a valid driver’s license with acceptable DMV record.