Store Manager

Store Manager – CABAZON, California

We are seeking an inspiring, confident, and ambitious individual to join the Movado Company Store team as the Store Manager in CABAZON, California.

Roles and Responsibilities

• Achieve financial objectives for the store—meeting or exceeding sales goals and ensuring store expense budgets are met.
• Set sales goals for all store associates and monitor their performance against these goals.
• Analyze store performance through the use of business analytics and implement programs to enhance store performance.
• Recruit, hire, train, evaluate and counsel store employees to ensure peak performance.
• Schedule, organize and assign employees and follow up on their work results to maximize store performance.
• Maintain and enhance staff performance through continuous training and coaching.
• Identify current and future customer requirements by establishing rapport with potential and actual customers and ensure the store utilizes excellent CRM practices.
• Regularly conduct performance evaluations and communicate the appropriate employee improvement plans.
• Resolve customer issues or complaints in a timely manner and determine the optimal solutions that result in customer satisfaction.
• Ensure that all store employees maintain the store in accordance with company standards.
• Provide exceptional customer service and ensure that all employees within the store also provide exceptional customer service.
• Conduct regular store meetings to keep staff informed of all store and corporate issues.
• Communicate, implement and manage store marketing and merchandising programs.
• Execute and monitor loss prevention and shrink programs in accordance with corporate policies.
• Oversee all store operational issues and administrative duties and ensure the timely opening and closing of the store.
• Maintain the stability, security and reputation of the store by complying with corporate, legal and security requirements.
• Regularly communicate and coordinate with the appropriate corporate personnel in operations of the store.

Requirements

• At least 3 years of experience as a Retail Manager, preferably in watch, jewelry, fashion, accessories, specialty and/or luxury retail.
• Solid sales background.
• Open availability and flexibility to work according to business needs and to ensure store objectives are met.
• Strong business acumen—use of business analytics.
• Superior skills in managing employees with an ability to develop and mentor in relation to sales performance.
• Excellent interpersonal and communication skills.
• Proven ability to build a culture focused on success and teamwork.
• Intermediate computer skills.

Benefits

Competitive compensation starting at $70,304-$75,000, commission on all sales, employee discount, time off and benefit package.

Commitment to Diversity, Equity and Inclusion

Movado Group, Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, marital or parental status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other legally protected status in accordance with applicable federal, state and local laws.