Store Manager at Hot Topic
At Hot Topic, we’re passionate about music, pop culture, and creating the most amazing in‑store experience for our customers and employees. We’re looking for a Store Manager who will bring fandom to life, lead the store to achieve sales targets, recruit, develop, and manage performance. You’ll be a retail maverick who can handle anything that comes your way, believes in developing talent, and provides the best customer service.
What You'll Do
- Ensure that your store achieves the sales plan and/or comp sales goals.
- Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you.
- Lead the brand through customer engagement on social media, web applications, and clienteling.
- Maintain an operationally sound business with strong organizational structure, delegation, and customer‑first selling practices.
- Monitor shrink/loss prevention, payroll hours, schedules, and external factors that affect business.
- Collaboratively communicate with retail leadership and HQ partners on trends and customer feedback.
- Run sales reports and use data to guide strategy to hit targets.
- Adapt to new technologies, communicate company policies & procedures, and control supply ownership.
- Merchandise the store compellingly, leveraging planograms and launching promos on time.
- Build a bench of equally talented staff through mentorship, recognition, and feedback.
What You'll Need
- At least 1–2 years of retail store management experience; strong communication, recruiting, and operations skills.
- High school diploma or GED equivalent. A degree is a plus.
- Ability to thrive in a fast‑changing industry and adapt to new challenges.
- Open‑mind and inquisitive regarding pop culture fandoms and music trends.
- Physically able to navigate the store, merchandise products, and handle merchandise up to 50 lb.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Retail
Location and salary: Huntington, WV – $80,000.00–$95,000.00 (posted 1 week ago); Barboursville, WV – $19.23–$19.48 (posted 6 days ago)
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