Store Manager

Company Description

MINISO is a globally recognized retail brand known for high-quality, affordable products with innovative designs. Since entering the U.S. market in 2017, MINISO has steadily expanded and built a dynamic, customer-focused culture. Team members are encouraged to embrace creativity, collaborate, and contribute to an engaging shopping environment. The company values innovation, teamwork, and a passion for serving customers. Applicants can look forward to joining a growing brand with opportunities to make a direct impact on the in-store experience.

Role Description

The Store Manager at MINISO USA in Austin, TX is a full-time, on-site role responsible for leading daily store operations and team performance. This role oversees staff scheduling, training, and coaching to ensure consistent customer service and adherence to company policies. The Store Manager monitors inventory levels, merchandising standards, and visual displays to maintain an attractive and organized sales floor. Additional responsibilities include managing cash handling procedures, tracking sales performance, implementing retail loss prevention measures, and resolving customer concerns. The role works closely with regional leadership to meet sales targets, maintain operational efficiency, and uphold MINISO’s brand standards.

Qualifications

• Candidates should possess strong customer-focused skills, including Customer Satisfaction and Customer Service.


• Candidates should possess effective interpersonal skills, including clear and professional Communication.


• Candidates should possess operational leadership skills, including Store Management and team supervision.


• Candidates should possess retail protection skills, including Retail Loss Prevention and compliance with store policies.


• Previous experience in retail management or supervisory roles.


• Ability to lead and motivate diverse teams in a fast-paced environment.


• Strong problem-solving, organization, and time management abilities.


• Comfort with basic POS systems, sales reporting, and inventory management tools.


• Availability to work a flexible schedule, including evenings, weekends, and holidays as needed.