Job Details
Job Location: 238 - Auburn - Auburn, IN 46706
QualificationsResponsibilities & Qualifications:
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers’ needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Hire, Train, and Develop high performing Sales Advocate teams to consistently meet performance expectations
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively assist your Sales Advocate team in prospecting for external business within the community and surrounding areas
- Remain knowledgeable on products offered and discuss available options, consistently model "what right looks like" as the team leader
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive, healthy relationships with your Sales Advocate team and customers
- Comply with inventory control procedures
- Suggest ways to improve sales (E. X. planning marketing activities, changing the store’s design) through collaboration with your Sales Advocate team and District Manager
Skills
- 6 - 12 months proven work experience in a retail management
- Basic understanding of sales principles and customer service practices
- Proficiency in English, Bilingual is a plus!
- Basic Math skills
- Familiarity with, and accountability to standard retail operational and inventory practices (we coach and train the GMET way!)
- Track record of over-achieving sales quota, and leading teams to achieve the same consistent results
- Hands-on experience with POS transactions
- Accountability to monitoring and responding to group chat communication (WhatsApp)
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Ability to work flexible hours, including evenings, weekends, and holidays
Store Manager in auburn at Unknown Company
- Typical pay
- $50,000–$60,000
For context, most retail store managers earn between $50,000–$60,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.