Storage Support System AdministratorTAP Engineering is seeking System Administrators at the II and III levels to provide enterprise and HPC-focused storage sustainment support in large-scale, mission-critical environments. This role is responsible for the sustainment of the entire storage environment across two geographically dispersed locations, supporting heterogeneous, multi-vendor high-performance storage platforms, mass storage subsystems, and fiber channel interconnection fabrics. This position operates in a complex computing environment and requires strong troubleshooting skills, operational discipline, and the ability to support mission-critical systems with high availability requirements.Key Responsibilities (All Levels):Provide support for the implementation, troubleshooting, and maintenance of IT systemsSupport day-to-day operations, monitoring, and incident response for storage environmentsManage and sustain enterprise and HPC storage systemsSupport client/server, storage, and network devicesProvide Tier 1 and Tier 2 support based on experience levelEscalate issues appropriately and communicate status to Government and internal stakeholdersSupport dispatch operations for hardware-related issues and remain engaged through resolutionOptimize system performance and resource utilizationPerform system capacity analysis and planningProvide detailed troubleshooting and root cause analysisDocument system configurations, procedures, and sustainment activitiesFollow Government-defined ticketing, change management, and operational proceduresMaintain accurate system documentation and recordsLevel Differentiation System Administrator II (Mid-Level) Focus: Independent operations, Tier 2 ownership, and advanced troubleshootingIndependently administers enterprise and HPC storage systemsProvides Tier 1 and Tier 2 support, including advanced troubleshootingPerforms root cause analysis and remediationManages daily configuration and operational health of storage environmentsSupports multi-vendor storage platforms and fiber channel fabricsExecutes storage deployments, upgrades, and transitionsProvides detailed analysis and feedback for escalated incidentsServes as an escalation point for junior staffSystem Administrator III (Senior / SME) Focus: Technical leadership, architecture, and complex problem resolutionServes as a technical lead and subject matter expert for storage environmentsResolves highly complex storage, system, and integration issuesSupports storage system design, architecture, and long-term planningAnalyzes system interdependencies within enterprise and HPC environmentsLeads major incident response effortsPerforms long-term capacity planning and optimizationProvides detailed technical analysis and reporting for escalated issuesMentors junior administratorsActs as the final technical escalation authorityRequired Qualifications (All Levels):Active TS/SCI clearance with Full Scope Polygraph (most recent poly within the last 7 years)DoD 8570 IAT II certificationExperience administering Linux-, Unix-, or Windows-based systemsExperience supporting enterprise or HPC storage environmentsStrong troubleshooting and documentation skillsStrong verbal and written communication skillsAbility to support mission-critical systems in a 24/7 operational environment (as required)Ability to collaborate with Government and contractor personnelBenefits Overview TAP Engineering offers a comprehensive and competitive benefits package, including:Paid Time Off: 15–25 days annually based on tenure, plus 11 paid holidays (never use-or-lose)Retirement: Up to 15% employer contribution to a 401(k) through match and profit sharingMedical Coverage: Free medical insurance for employees, with optional buy-up plans for dependentsDental & Vision: Employer-paid plans with optional enhancementsInsurance Coverage: Employer-paid life insurance, AD&D, short-term disability, and long-term disabilityFlexible Spending Accounts: Healthcare and dependent care FSAsTuition Reimbursement: Up to $36,000 per year for approved courseworkAdditional Benefits: Employee Assistance Program, wellness incentives, discount programs, virtual care, prescription savings, and travel supportPerformance-Based Rewards: Merit increases, performance bonuses, and referral bonusesClearance Requirement This position requires the ability to obtain and maintain a Top Secret/SCI security clearance with Full Scope Polygraph, based on a current Single Scope Background Investigation (SSBI/SBI).
Clearance and polygraph processing will be completed by the U.S. Government. Factors considered for U.S.
Government security clearance eligibility include, but are not limited to:U.S. citizenshipFavorable criminal history reviewEducation verificationDrug and substance use reviewCredit history reviewSubject interviewAdditional Information By submitting your resume for this position, you acknowledge and agree that TAP Engineering may share your resume and related application materials with its subsidiaries and affiliated companies for consideration for other available positions. TAP Engineering is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.