Checker/StockerAt Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.The Role and Why It's ImportantOur Checker/Stockers keep the store running on two fronts at once, serving customers at the register and making sure shelves are stocked and ready for the next shopper. In this role, you'll handle everything from processing transactions and bagging groceries to unloading product and rotating merchandise.
If you enjoy staying active, take pride in a well-stocked store, and love helping customers, we'd love to have you on our team.What You'll DoProvide prompt, friendly customer service by greeting customers with a smile, learning their names, and going out of your way to make every visit a great oneOperate the cash register accurately, scanning product and processing all payment types including cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactionsCount back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as neededEnsure compliance with local, state, and federal guidelines regarding WIC, food stamps, and the sale of tobacco, liquor, and lottery ticketsPlace merchandise in bags or boxes, assist courtesy personnel, and support drive-up and carry-out serviceUnload product, open containers, stock shelves, and rotate product to ensure freshness and proper presentationStock, face, and rotate merchandise, clean shelves, understand shelf tags, and take customers to items when requestedStay knowledgeable of item look-up numbers, department numbers, item features, and weekly ad price changes and sale itemsKeep the register area clean, ensure adequate supplies are available, and report improper cash levels in the cash drawerVerify register balances at the beginning and end of each shift where applicableCommunicate clearly on the intercom or telephone and answer customer questions, following up with appropriate personnel as neededStay aware of your surroundings to support store safety and securityAssist store management with displays and decorations for special promotions and events as neededAssist in other areas of the store as needed and take on special projects as assignedMaintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelinesReport to work when scheduled and on timeYour SkillsFollow detailed written or verbal instructions and work through tasks with a few concrete variablesPerform arithmetic calculations involving fractions, decimals, and percentagesUnderstand and follow verbal or demonstrated directions and communicate supply needs orally or in writingWork effectively as part of a team to deliver a great customer experienceReporting RelationshipsAccountable and Reports to: Store Director; Store Manager; Assistant Managers of GM, Perishables, and Store Operations; Service ManagersEducation and ExperienceNo education or experience requirements; we will provide all the training you need to succeedPhysical RequirementsAbility to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistanceContinuously stand and walk on hard surfaces for extended periodsWhere applicable to the role: ability to operate pallet jacks, forklifts, or similar material-handling equipment (required operator certification must be completed prior to independent use)Work in cooler or freezer environments for extended periodsWhere applicable to the role: ability to safely use sharp knives and blades to cut, trim, or grind productWhere applicable to the role, and in accordance with applicable age and legal requirements: operate a cardboard baler or compactorWhere applicable to the role: perform repetitive motions associated with dough mixing, scaling, and proofingAbility to unload, lift, stock, and rotate incoming truck freight and merchandiseWorking EnvironmentThis is a fast-paced role in a retail store environment where you will be on your feet throughout your shift. You will have daily exposure to dirt, noise, equipment movement hazards, and cleaning chemicals or solvents, with occasional exposure to temperature extremes, dampness, and potential electrical hazards. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.