Operations ManagerMichael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!Operations Manager OverviewMichael Kors is a world-renowned, award-winning designer of luxury accessories and ready to wear. His namesake company, established in 1981, currently produces a range of products through his Michael Kors and MICHAEL Michael Kors labels, including accessories, footwear, watches, jewelry, men's and women's ready to wear, and a full line of fragrance products. Michael Kors stores are operated in some of the most prestigious cities in the world, including New York, Beverly Hills, Chicago, London, Milan, Paris, Munich, Istanbul, Dubai, Seoul, Tokyo and Hong Kong.ResponsibilitiesMain Job ObjectiveAssist General Manager in management and daily operation of the store, including operations and administration, sales, customer service, communication, marketing and merchandising. Ability to assume the responsibilities of the Operations Associate Manager in his/her absence. The Operations Manager is also responsible for achieving sales objectives, maintaining and achieving high operational and merchandising standards and goals, building highly motivated teams and developing associates to the next level.Inventory/ Loss PreventionCollaborate with Store Manager in areas of risk management, physical security, and store cash controlsSupport and assist in staff training in all areas of appropriate register usage and maintenanceUnderstand and properly execute all management register functionsComprehend and implement cash control procedures including: bank deposits, safe funds, petty cashDetermine the type of negative on hand balance to ensure that your actions will correct the negative balanceExecute the shipping and receiving of audits in a timely mannerPerform cycle counts on a consistent basisLead the team in LP/POS auditsStrategically plan out HB flow/ markdown implementationUpdate key log/alarm codes storewideManage monthly security log, change orders and armored car servicePeople DevelopmentRecruit staff in a timely mannerEvaluate staff's performance and provide feedbackTrain and develop staffNew Hires/ Payroll AdministrationConduct all new hire processingReview and edit all payroll punches and reconciliationStore MaintenanceUphold back and front house of organization and cleanlinessMaintain and order store suppliesEnsure light bulbs are changed and directed on merchandiseService ChannelMaintenance posting and follow upWeekly deliverablesWeekly photosQualificationsMinimum 2-3 years retail/ operations management experienceCollege degree or equivalent experience a plusStrong business acumen and skill-setStrong communication and interpersonal skillsWe are an Equal Opportunity Employer M/F/Disability/VetThe Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team.In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
Compensation Range: Local Minimum Wage up to 33.75 USD