Stock Administrative AssistantJoin Arctic Slope Regional Corporation (ASRC), Alaska's largest locally-owned company representing over 13,000 Iñupiaq shareholders and employing over 16,000 people worldwide. Guided by our Iñupiat values, we're not just building careers - we're building a legacy. As we enter our next era of growth, we're seeking talented individuals who want to be part of something meaningful while advancing their own professional journey.Under the general direction of the Stock Manager, the Stock Administrative Assistant provides front-desk coverage and administrative support for the Stock Department.
This position greets and assists shareholders, visitors, and callers; responds to routine inquiries regarding stock and dividend matters; supports Stock Technicians through document intake, tracking, and file maintenance; assists with heirship documentation coordination and related research support; processes and routes shareholder forms and correspondence; and provides administrative support for dividend and annual election-related activities.Essential Duties And Responsibilities (and other duties as assigned)Greet visitors and determines nature of business and announces visitors to appropriate personnel, escorting them to the appropriate location.Support Stock Technicians with heirship research and documentation coordination, including contacting outside agencies as directed, communicating with shareholders or potential shareholders to request and collect heirship documents, and entering clear, timely system notes to document actions taken and materials received.Perform a secondary check of Stock Technician work items for completeness and adherence to documented procedures; escalate questions or discrepancies to the Stock Manager/assigned Technician.Keeping organization of files in line with department filing requirements, performing basic filing and recordkeeping.Assist ASRC shareholders with questions and difficulties relating to their stock and dividends.Assist Stock Technicians at local outreach events or Informational meetings.Answer incoming telephone calls, determines purpose of callers, and route calls to the appropriate employee or department using standard telephone etiquette and procedures, taking messages and scheduling appointments.Answer questions about the Stock Department and provide callers with address, directions, and other routine information.Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Retrieves messages from voice mail and forwards to appropriate personnel.Track calls and follow-up calls to shareholders.Update shareholder/stock information in internal systems as assigned; maintain records, forms, and materials in an orderly and confidential manner.Receives mail, documents, packages, and courier deliveries and delivers or distributes items.Performs administrative and clerical support tasks.Assist with processing stock enrollment requests and related documentation in accordance with departmental procedures; verify completeness and route for appropriate review/approval.Assist shareholders in completing required forms during in-office visits (e.g., affidavits of heirship, notary-related forms), ensuring documentation is accurate, complete, and properly executed.Coordinate Power of Attorney documentation by preparing packets, checking for required signatures/notary elements and completeness, routing to Legal for entry into the system, tracking status through completion, and filing/retaining records per department requirements.Assist with the annual ASRC election activities, including annual meeting and informational meetings (including village travel), and provide administrative support for election-related communications and documentation.Assist with receiving, assimilating, documenting, and processing a variety of shareholder and decedent records (including heirship-related documentation); distribute materials as appropriate, update internal records/systems, and maintain confidentiality and accurate files.Leadership Competency Requirements For Individual Contributor LevelASRC's Core competencies include Leading Self, Leading People and Leading the Organization. In addition to our core competency model, our framework includes competencies specific to the various levels of positions within our company.
For more information on our core competencies please contact the HR Department and reference the ASRC Leadership Framework.Customer FocusIs dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Drive For ResultsCan be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.Problem SolvingUses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.Time ManagementUses time effectively and efficiently, concentrating his/her efforts on the more important priorities.Education and/or ExperienceStrong knowledge, understanding and sensitivity to the Inupiat culture.Ability to accurately type a minimum of 40 wpm.Good working knowledge of English, grammar, punctuation, spelling, style, etc.Experience operating standard office equipment (e.g., copiers, scanners, printers, fax machines, and postage/shipping equipment) in a professional office setting.Knowledge of efficient office procedures.Experience providing courteous, professional front-desk service, including answering multi-line phones, greeting visitors, and routing inquiries appropriately.Ability to speak in a clear and understandable manner and write legibly.High school graduate or equivalent.One (1) year of clerical work experience.The ability to speak and understand the Inupiaq language is important and preferred.Why ASRC Is DifferentPurpose That Matters: You're not just taking a job—you're joining a mission. ASRC, along with its family of companies, is the largest Alaskan-owned and operated company, employing more than 16,000 people across Alaska and the Lower 48. We operate six major business lines: government contracting, petroleum refining and marketing, energy support, industrial services, construction, and natural resources.
Every project contributes to preserving culture while building sustainable prosperity.Values-Driven Culture: Arctic Slope Regional Corporation's core values are the cornerstone of its success as a community partner and as a company: spirituality, respect for each other, our culture as Iñupiat, high performance, stewardship, our business relationships, resolution of conflict, and integrity - they guide every decision. You'll work alongside people who are committed to these principles in everything they do.Exceptional Growth Opportunities:Leadership development through our Next Up programMentorship from industry experts across six diverse business segmentsCareer paths spanning from Arctic operations to federal contractingTraining and development that invests in your long-term successProven Stability & Innovation:50+ years of sustained growth and market leadership$4+ billion in annual revenue across diversified business linesLeading Alaska's Top 49ers list for 29 consecutive yearsTotal RewardsAt ASRC, we believe exceptional people deserve exceptional benefits. Our comprehensive total rewards package reflects our commitment to your success, well-being, and financial security.Financial Security:Competitive salaries with performance-based opportunities401(k) retirement plan with 100% company match up to 4%Educational assistance and professional development fundingEmployee referral bonusesHealth & Wellness:We offer a wide range of medical plans through Federal Employee Health Benefits Plan (FEHB).Comprehensive Dental and Vision Insurance options401K plan up to 4% match with immediate vesting after 2 pay periodsEmployee assistance programs for you and your familyAdditional Supplemental Insurance: Voluntary Life Insurance, Short-Term and Long-Term Disability, Accidental Death & Dismemberment (AD&D), Pet Insurance, Legal Services, Identity Theft Protection, Hospital Indemnity, Accident Insurance, and Critical Illness Insurance.Professional Development:Tuition reimbursementASRC's leadership development programMentorship programsLanguage SkillsAbility to read and interpret documents