STI26237 - Administrative Services Assistant

ADM SVCS ASSISTANT 3/Contractor Tech AnalystTo support L.E. and some administrative projectsThis is a onsite position - only candidates in middle Tennessee and able to commute to Nashville, TN regularly will be considered.The standard work week is 37.5 hrs./wk.The Division of TennCare is seeking a (ASA3) Contractor Tech Analyst to join the Contractor and Asset Management team (“CAM”). The CAM team manages and administers capital {i.e.,servers/projectors} and non-capital {i.e., workstation printers/laptops} asset inventory, billing, deployment, and surplus of all office equipment and provides support for all vendor and contractor groups within the agency.

The Contractor Tech Analyst will support the inventory management lifecycle for all TennCare assets. This role will support TennCare by assisting with administrative task and Asset Management. The tasks include but not limited to; deployment of assets, offboarding, system maintenance and surplus.

This role will have a direct facing role to the TennCare employees, external contractors, external business partners and third-party vendors.In this role, time management, respectful and positive customer service relations and attention to detail is of the upmost importance.ResponsibilitiesMonitor and respond to inbound emails in the Vendor Intake mailboxAssist with the maintenance of various databases and software systemsNew user set-up requests, tracking and monitoring completionSupport ISA 3 or Director of CAM in efforts for contractor’s DAY ONE reportingAssist with Tenncare Monthly Billing report for assigned assets.Perform asset validation in TennCare ServiceNow database systemAssist with computer refresh and deploymentsAssist with Capital and Non-Capital Asset auditsAssist with Tenncare surplus processingSupport the CAM team in special projects on an as needed basis provided by ISA 3 or Director of CAMMinimum Qualifications1-2 years of experience in administrative, technical and customer service-oriented roleBachelors and/or A.A.S or equivalent experienceAbility to work as part of a team in a fast-paced environmentProfessional and effective communication skills, verbal and writtenStrong research and analytical skillset, including the ability to integrate information from multiple sourcesStrong analytical background in technologyStrong organizational skills, including the ability to prioritize, multi-task, and manage workload to meet specific timeframes and deadlinesAbility to foster and maintain satisfactory and harmonious working relationship with internal and external customersDesirable QualificationsPrior human resources experience a plusAdvanced Microsoft Office experience, especially Excel and PowerPointJob Location: Nashville, TennesseeLocation Requirements: Candidate must be local.Background Verification: Minimum Verification Requirements - Please complete the following verifications with Info Cubic upon candidate's selection. Additional verifications may be identified by the agency.TN Standard Background CheckBaseline background checkGlobal Monitor CheckUS Criminal Record Locator w/ AliasFederal Criminal History (7 years)County Criminal History (7 years)National Sex Offender Registry