State Licensed Specialty Pharmacy Technician

Supporting Specialty Clinical Pharmacists in a remote capacity, the State Licensed Specialty Pharmacy Technician will engage with members to provide pharmacy benefit information, assist with prior authorization requests, and ensure satisfaction with specialty medications. Key responsibilities Serve as the primary contact for members and providers regarding specialty pharmacy benefits and inquiries Coordinate prior authorizations and follow up with members post-receipt of medication to ensure satisfaction and address clinical questions Assist Specialty Clinical Pharmacists with patient outreach, scheduling, and administrative tasks to enhance medication adherence and support Required qualifications Active Certified Pharmacy Technician (CPhT) certification 1-2 years of experience in a pharmacy technician role within a specialty pharmacy or managed care setting Associate's or Bachelor's degree preferred Knowledge of pharmacy claims adjudication and benefit design terminology Ability to work independently and manage multiple tasks effectively