Managing a high volume of inbound and outbound calls, the full-time State Licensed Customer Service Specialist will assist customers with bank and auto loan inquiries, process account requests, and ensure a professional, solutions-focused experience while working remotely. Key responsibilities Assist customers with account questions and payment options in a high-volume contact center environment Process ACH requests and provide payoff quotes for consumers and dealers Accurately document customer interactions and maintain compliance during all conversations Required qualifications High School Diploma or GED At least one year of experience in a high-volume call center Proven remote work experience with a reliable internet connection State licensing requirements covered by the employer
State Licensed Customer Service Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.