Providing Tier 1 support for employee benefits inquiries, the full-time State Licensed Benefit Specialist will assist clients' employees with claims advocacy, enrollment support, and communications while working remotely. Key responsibilities Maintains timely and complete interactions with clients and insurance partners to minimize errors Documents all client activity to ensure quality service and responsiveness Provides escalated claims advocacy and cultivates relationships with insurance partners Required qualifications At least 1 year of call center experience and/or experience in Employee Benefits Must maintain all licenses required by the State Department of Insurance or be willing to obtain them within 90 days Ability to learn and explain benefits clearly to clients Experience in providing high-quality customer service to small group accounts Capable of multi-tasking and prioritizing workloads effectively
State Licensed Benefit Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.