Responsible for the efficient operations of agency/state specific contracts and clinical operations
Budget management, personnel management (including hiring appropriate numbers of staff to meeting contract quality and time requirements) and performance management of contract deliverables and requirements.
Mentor, lead and manage that state’s UM Management Team.
Serve as the primary point of contact for the Agency and eQHealth Solutions.
Actively participates in provider outreach and training throughout the state.
Provide project documentation system, to record and ensure all project activities are executed in accordance with contract requirements.
Build and maintain relationships with stakeholders and other related organizations as needed to achieve contract requirements.
Report significant issues in a timely manner to the SVP of Government Programs and prepare routine progress reports in accordance with contract deliverables.
Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
Identify resources needed and assign individual responsibilities as needed.
Review all written contract deliverables and reports before they are due.
Responsible for internal quality control program (IQC).
Minimize exposure and risk on contract.
Ensures contract documents are complete, current and stored appropriately.
Provides courteous and prompt service to all internal and external customers.
Remains available to the Agency at all times through telephone or email.
Travels to designated locations for all regularly scheduled meetings with the Agency and for any meetings that are additionally requested.