Staffing Manager, Personal Care ServicesAt Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.At Elara Caring, we care where you are and believe the best place for your care is where you live.
We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission.
This means you have countless ways to make a difference as a Staffing Manager, Personal Care Services. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.To continue to be an industry pioneer in delivering unparalleled care, we need a Staffing Manager with commitment and compassion. Are you one of them?
If so, apply today!Why Join the Elara Caring Mission?Work in a collaborative environment.Be rewarded with a unique opportunity to make a difference.Competitive compensation packageTuition reimbursement for full-time staff and continuing education opportunities for all employees at no costOpportunities for advancementComprehensive insurance plans for medical, dental, and vision benefits401(K) with employer matchPaid time off, paid holidays, family, and pet bereavementPet insuranceAs a Staffing Manager, you'll contribute to our success in the following ways:Oversee timely scheduling, completion, and documentation of client visits in accordance with regulatory and company standardsManage caregiver placements, long-term case assignments, start-of-care visits, and fill-in dispatch supportLead, coach, and develop staffing supervisors, coordinators, and special care aidesEnsure accurate client schedules, authorization alignment, and same-day vacant shift coverageCreate staffing and dispatch plans to reduce gaps and improve staffing reliabilityPrepare for and support state surveys, onsite monitoring, and contract auditsImplement operational best practices that enhance communication, efficiency, and client outcomesMonitor and improve key performance indicators, including speed to fill, scheduling accuracy, NPS, and compliance measuresSupport care teams with service plan adherence and quality initiativesCollaborate with case managers, clients, caregivers, and internal departmentsRepresent Elara Caring professionally in the community, upholding mission and service valuesMaintain confidentiality and compliance with HIPAA and regulatory standardsWhat is Required?Bachelor's degree preferred OR one of the following in lieu of a degree: Associate degree, 60+ completed college credit hours, Equivalent experience in home care or healthcare operations3–5 years of supervisory experience in a healthcare environmentExperience supporting the elderly or disabled (professional or personal)Strong leadership and team management abilitiesExcellent communication, organization, and multitasking skillsProficiency in scheduling software, EMR platforms, and general computer applicationsKnowledge of state regulations and compliance standardsAbility to resolve problems quickly and professionallyBilingual fluency (Spanish, Mandarin/Cantonese, Russian, Portuguese) a plusFamiliarity with home care and Medicaid policies preferredYou will report to the Regional Director or Area Vice President of PCS Operations.This is not a comprehensive list of all job responsibilities; a full job description will be provided.We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.