Staff Software Engineer - GenAI

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale—tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters—to you, to your community, and to the world. Progress starts with you.

Job Description

Visa's Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world's most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80 million merchants, 15k financial institutions and billions of everyday people. While working with us you'll get to build on complex distributed systems and solve massive‑scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.

Opportunity

We are looking for versatile, curious and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi‑functional development team inventing, designing, building and testing software products that reach a truly global customer base. Your work will shape the digital future of monetary transactions.

Work itself

• Design code and systems that touch 40% of the world population while influencing Visa's internal standards for scalability, security and reusability.
• Collaborate multi‑functionally to create design artifacts and develop best‑in‑class software solutions for multiple Visa technical offerings.
• Actively contribute to product quality improvements, valuable service technology and new business flows in diverse agile squads.
• Develop robust and scalable products intended for a myriad of customers including end‑user merchants, B2B and government solutions.
• Leverage innovative technologies to build the next generation of payment services, transaction platforms, real‑time payments and buy‑now‑pay‑later technology.
• Opportunity to make a difference on a global or local scale through mentorship and continued learning opportunities.

Essential Functions

• Demonstrate relevant technical working knowledge to understand requirements.
• Identify and contribute to development and solution strategies that improve the design and functionality of interface features across one or more projects, under minimal guidance.
• Apply standard processes for programming languages (e.g., HTML, C++, Java) to write code that fulfills technical requirements.
• Collaborate with others to pilot new technology capabilities and features that enhance the user‑website experience across e‑commerce products.
• Analyze bugs for simple issues and apply debugging tools to verify assumptions.

Skills You Bring

• Energy and experience: a growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale.
• Challenge the status quo: comfort in pushing boundaries and hacking beyond traditional solutions.
• Language expertise: expertise in one or more general development languages (e.g., Java, C#, C++).
• Builder: experience building and deploying modern services and web applications with quality and scalability.
• Learner: constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
• Partnership: experience collaborating with Product, Test, Dev‑Ops and Agile/Scrum teams.

This is a hybrid position; expected days in office will be confirmed by your hiring manager. Visa is not offering relocation assistance for this role.

Qualifications

Basic Qualifications

• 5+ years of relevant work experience with a Bachelor's Degree, or 2+ years of work experience with an advanced degree (e.g., Master’s, MBA, JD, MD), or 0 years of work experience with a PhD, or 8+ years of relevant work experience.
• Experience in software engineering or a directly related field.
• Experience developing and/or implementing web‑based or mobile applications.
• Experience with or without direct reports in a leadership role.
• Experience in technologies/software systems or a directly related field.
• Experience creating and maintaining test plans and executing testing procedures.
• Experience debugging and troubleshooting software issues.
• Experience collaborating with cross‑functional teams to deliver technical solutions.
• Experience in code review and applying coding standards.
• Experience building or enhancing developer tools.

Preferred Qualifications

• 6+ years of work experience with a Bachelor's Degree, or 4+ years of relevant experience with an advanced degree (e.g., Master’s, MBA, JD, MD), or up to 3 years of relevant experience with a PhD.
• Experience designing and building generative AI systems beyond simple prompt usage, including retrieval‑augmented generation (RAG) architectures.
• Experience integrating LLMs into production systems, including prompt orchestration, response evaluation, and handling hallucinations or grounding issues.
• Proven ability to build end‑to‑end GenAI features, from data ingestion and backend services to APIs and downstream consumers (UI, services or internal tools).
• Experience working with container‑based technologies.Experience building and testing enterprise‑scale web services.
• Experience in product development.
• Experience working on client‑facing projects or technical teams.

U.S. Applicants Only

Visa requires at least 3 days in office; expectations of these days will be confirmed by your Hiring Manager.

Visa has a comprehensive benefits package for which this position may be eligible, including medical, dental, vision, 401(k), FSA/HSA, life insurance, paid time off and wellness program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. It will require the incumbent to sit and stand at a desk, communicate in person and by telephone, and frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.