Staff Product Manager

Staff Product ManagerThe Staff Product Manager is a high-performing, experienced individual contributor with strong organizational savvy, interpersonal and negotiation skills that can provide strong leadership, product planning and product vision that delivers against the company's OKR/KPI. The Staff Product Manager leads development of a product domain strategy, with strategic planning for product domain portfolio inclusive of dependencies from other teams.Major ActivitiesCreate new metrics to measure customer insights, as neededForm a holistic and global understanding of the end-to-end customer experience based on a synthesis from multiple sourcesPropose and evaluate product changes in other domains based on a holistic understanding of the end-to-end customer experiencePush for solutions that test the boundaries of industry trends and anticipate customer needsSet priorities for multiple projectsEnsure front-end product design is successfulAbility to write scripts for demos and demonstrate onstage product featuresIdentify patterns in complex datasets and develops practical modesHow You'll Make An ImpactDevelop a global product domain strategy (project level)Plan product launches considering the overall Michaels product/tech roadmaps, retail industry, calendar anticipated customer reactions, etc.Drive product lifecycle from requirement definitions, research, UX/UI designs, establishing KPIs, technical specs, and development, to launch activities and post-launch metrics analysis and iterations.Create opportunity assessments and global ROI calculations for proposed strategies in their domainIdentify corner cases astutelySteer technical designs toward architectural patterns and high reliabilityUnderstand and manage risks and dependenciesDeliver high-quality products with upfront risk assessments and mitigation strategiesLead data analysis for their domainEvaluate global impact by creating a hypothesis, executing tests, and analyzing resultsWho You'll Be Working WithCollaborate with product development and engineering team leads and engineering to consistently manage multiple products to planned milestones with high qualityActively track key milestones across multiple programs and maintain accountability for cross-functional teamsCollaborate across boundaries to build strategic relationships and achieve common goalsWork collaboratively with Business Team and manage expectations of scope and requirementsHow You'll Lead And Influence OthersDrives adoption of best practices across the organization.Champion change agent for continuous improvementAbility to lead and build customer engagements and relationshipsResolve cross-organizational conflict without escalation.Other duties as assignedMinimum EducationBachelor's Degree in computer science or BusinessMinimum Special Certifications Or Technical SkillsExperience in taking a product from ideation to execution and successful delivery.Demonstrated ability to build out and establish an agile digital product practice in collaboration with UX and EngineeringFluent in navigating Atlassian products, such as JIRA for ticket workflow and Confluence for documentation and requirements gathering, etc.Excellent technical skillsExcellent written and verbal communication skills, including an engaging presentation styleExperience in communication to VP and C+ level: Tech, Business, Finance/CorpMinimum Type Of Experience The Job Requires6-7 years of product management experience in a related industry (digital / e-commerce is preferred)OtherExceptional customer service, listening, problem-solving, and interpersonal skillsHave a solid understanding of how core technologies are utilized in their product domain and are fluent in the pros and cons of technical alternativesApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job.