Staff Product Designer

Lead product design at Staff level for clear, accessible experiences that help people understand, supervise, and confidently use AI software.

The opportunity

Shape how people work with AI when an answer needs evidence and an action carries consequences. Move from workflow research to detailed interactions, working alongside product and engineering to make complex tasks understandable.

Lead the experience direction for complex AI workflows across products and teams. Connect user research with reusable interaction patterns, guide consequential design decisions, and mentor designers while remaining hands-on with research, prototyping, and implementation quality. This role requires demonstrated design leadership and influence beyond a single feature.

What you will do

• Research users, map operational workflows, and turn findings into prototypes and production-ready designs.
• Design AI interaction patterns for evidence, uncertainty, approvals, errors, progress, cancellation, and recovery.
• Create readable interfaces for dense information, sensitive data, and role-based actions.
• Maintain reusable components and accessible interaction patterns across responsive web experiences.
• Validate designs through usability sessions and collaborate with engineering on implementation quality.

What you bring

• Staff level: at least 8 years of relevant professional product design, interaction design, or user experience design experience.
• Prior professional experience working at an AI-forward company is required.
• A portfolio of shipped digital products showing your reasoning, research, interaction design, and attention to detail.
• Strong proficiency with Figma or comparable tools, prototyping, design systems, and developer collaboration.
• Experience designing complex workflows and making tradeoffs between usability, capability, and risk.
• Working knowledge of accessibility, responsive design, and clear product language.
• Ability to explain how AI-assisted behavior changes the information a user needs to make a decision.

Helpful experience

• Enterprise software, operational tools, document-heavy applications, or regulated-industry experience.
• Examples of designing human review, permissions, or trustworthy AI interactions.

Location & working arrangement

This is a full-time position based in our Burlingame, California office and requires working on-site five days a week.

AI & ML knowledge

Strong applied knowledge of AI and ML behavior: probabilistic outputs, uncertainty, data limitations, human feedback, and how these affect trust, interaction design, and user decisions.

Every team member should be able to discuss the capabilities and limitations of AI relevant to their work, verify AI-generated output, protect sensitive information, and keep their knowledge current as the technology evolves.

All applicants must be legally authorized to work in the United States without employer sponsorship. Metrosion does not provide employment visa sponsorship.

All positions require working on-site in our Burlingame, California office five days a week. These roles are not remote or hybrid.

Different perspectives. Shared purpose.

We welcome applicants from all backgrounds and value an inclusive, respectful workplace.