Staff ML Systems & Reliability Engineer

ServiceNow is seeking a hands-on Staff Engineer to move ML models, agentic workflows, and self-learning approaches from prototypes into secure, observable production systems. You’ll partner with ML, data, product, and infrastructure teams to create a paved path from experimentation to production.

This role sits at the intersection of ML systems, platform engineering, and site reliability engineering. You will own the performance and evolution of systems deployed at scale.