Zendesk is seeking a Staff Machine Learning Engineer to level up our search platform and deliver AI-powered capabilities at scale. You will collaborate with Product Management, ML Scientists, and Engineers to shape features, while mentoring juniors and ensuring reliability of deployed services.
The role focuses on fast iteration, robust engineering, and applying cutting-edge LLM tech. You will work across a modern stack (Python, PyTorch, AWS, Elasticsearch, Kafka, Kubernetes) and contribute to
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