Staff Infrastructure Engineer

Staff Infrastructure Engineer

Overview

The IT Infrastructure Engineer is responsible for designing, implementing, maintaining, and supporting core enterprise infrastructure services across on-premises and cloud environments. This role ensures high availability, security, and performance of critical systems while partnering closely with cross-functional IT and business teams.

Key Responsibilities

• Network & Systems Engineering
  • Design, implement, and support network infrastructure with strong understanding of Layer 2 and Layer 3 networking concepts, routing, switching, VLANs, ACLs, and wireless technologies.
  • Configure, manage, and optimize multi-vendor switches, wireless access points, routers, and firewalls.
  • Administer and support Windows Server, Active Directory, and related identity services.
  • Support cloud services (Azure preferred), including IaaS, PaaS, identity, automation, and monitoring capabilities.
• Operational Support & Troubleshooting
  • Diagnose and resolve infrastructure issues across network, server, cloud, and authentication platforms to minimize downtime.
  • Provide escalation support to help desk, applications, and other technical teams.
  • Participate in root-cause analysis and implement corrective or preventive measures.
• Performance, Monitoring & Documentation
  • Monitor network and system performance, identify bottlenecks, and implement improvements.
  • Maintain accurate infrastructure documentation (configs, diagrams, runbooks, IP subnets, change histories).
• Security & Compliance
  • Implement and maintain security controls, including firewalls, VLAN segmentation, ACLs, and secure configuration standards.
  • Ensure solutions comply with enterprise standards and applicable regulations.
• Project Work & Collaboration
  • Work on infrastructure projects such as cloud migrations, system upgrades, network redesigns, and technology deployments.
  • Collaborate with other IT teams, business partners, and external vendors to deliver effective infrastructure solutions.

Qualifications

Required

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• 5-10 years experience in enterprise infrastructure roles covering networking, Windows systems, and/or cloud platforms.
• Experience with multi-vendor firewalls, switches, wireless, IPv4, routing protocols, NAT, VPNs, VLANs, etc.
• Experience with Azure or other cloud platforms.

Preferred

• Experience with SaaS infrastructure platforms and SSO/identity solutions.
• Strong analytical, documentation, and communication skills.
• Ability to work independently, adapt quickly, and manage priorities in a dynamic environment.

Soft Skills

• Strong problem-solving mindset and ability to work under pressure.
• Team-oriented collaborator with ability to influence without direct authority.
• Customer-focused, organized, detail-oriented, and proactive in learning new technologies.

Compensation: $130k-$148k, depending on experience.

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